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Chrysler Pacifica Recall: What You Should Know About Safety Concerns and Lawsuits

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If you own a Chrysler Pacifica Plug-In Hybrid electric vehicle (PHEV), you might be wondering what’s going on with the recent recall. Safety concerns tied to the hybrid models have left many owners with questions, especially about the risks and what to do next. Reports of potential fire hazards and the legal action that’s followed have put this recall in the spotlight. At Ethen Ostroff Law, we’re breaking it all down—what’s behind the Chrysler Pacifica recall, what issues have come up, and what it all means for you as an owner.

The Chrysler Pacifica Hybrid: Built for Family Life

The Chrysler Pacifica Hybrid is made with families in mind. It’s the first plug-in hybrid minivan in the U.S., giving you up to 33 miles of electric driving before the gas engine kicks in. Perfect for quick trips around town or longer drives, it helps save on fuel without skimping on power. The Pacifica PHEV is also super practical inside. Its Stow ‘n Go seats fold into the floor so you can easily make space for groceries, sports gear, or whatever else your day throws at you. And with features like a 360° camera and park assist, squeezing into tight parking spots is way less stressful. It’s a minivan that gets what busy families need.

Chrysler Pacifica Recall

Common Issues with the Chrysler Pacifica Hybrid

The Chrysler Pacifica Hybrid has had its share of issues over the years, and if you’re an owner (or thinking about becoming one), it’s good to know what to look out for. Here are some of the most common problems:

  • Transmission Problems: A lot of drivers have had trouble with the Pacifica PHEV’s nine-speed automatic transmission. It’s been known to jerk unexpectedly, fail to shift gears, and sometimes even get stuck in park with the brakes jammed. There’s also been strange behavior when going up steep hills or using the adaptive cruise control, with some drivers hearing odd noises or feeling like the car might fail altogether.
  • Battery and Charging Woes: The battery is where some of the bigger issues come up. Engine stalling and charging malfunctions seem to be common complaints. Even the 2024 model still has issues with unexpected shutdowns, which can be a real headache. A lot of owners have had to replace their batteries way sooner than expected, and that can get pretty costly.
  • Battery Fire Risk: On top of that, there’s been a recall for around 24,000 Pacifica Plug-In Hybrid minivans from 2017-2021 because of a fire risk related to the battery pack. Essentially, a short circuit could cause overheating and, in some cases, a fire—especially while charging or in use. Chrysler’s been advising owners to park their vehicles outside until they can roll out a software update to fix the issue.
  • 12V Battery Failures: Some owners have also run into issues with the 12V battery failing. Whether it’s due to glitches in the software or problems with the battery itself, this can mess with your car’s performance and might need fixing sooner rather than later.
  • Electrical Glitches: There have been a lot of electrical issues reported, like problems with the on-board display, rearview camera, and sliding doors. Some folks have also noticed that their vehicles won’t charge properly or take a lot longer than they should. There have even been issues with wiring in the transmission, which has led to engine shutdowns and power loss.
  • Engine Problems: Engine stalling seems to be another annoying problem for some owners, particularly at low speeds or when idling. Some drivers have also noticed excessive oil consumption, and check engine lights often point to things like misfires or issues with the emissions system.
  • Safety System Malfunctions: The Pacifica PHEV’s safety features like adaptive cruise control, lane departure warnings, and forward collision warnings haven’t always worked as expected. There have been complaints about false alerts or these systems turning off unexpectedly, which can definitely be frustrating.
  • Serious Safety Concerns: On the safety side, there’s been a handful of concerning reports. For instance, some owners have experienced brake fires, and there’ve even been cases of ceiling vents falling out. Chrysler has faced legal action due to not properly addressing these safety issues, and a recall was issued for vehicles at risk of battery fires—even when they’re turned off and parked.
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Common Injuries and Property Damage from Chrysler Pacifica PHEV Fires

Fires involving Chrysler Pacifica PHEVs have led to injuries and property damage, mainly due to fire risks from the vehicle’s battery. Here’s what’s been reported:

  • Smoke Inhalation: At least four people have been injured from inhaling smoke during fires. 
  • Health Issues from Smoke Exposure: One case involved family members getting sick after being exposed to smoke for hours. 
  • Burns: While no specific burn injuries have been reported, fires always carry that risk. 
  • Property Damage: The fires have also damaged nearby property, including vehicles and buildings.
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Chrysler Pacifica Hybrid Recalls: Ongoing Safety Concerns

The Chrysler Pacifica Hybrid has been at the center of multiple recalls in recent years due to serious safety issues, including battery fire risks and defects in critical components. These recalls have raised concerns about the vehicle’s safety and reliability.

  • The Chrysler Pacifica Recall 2024

In July 2024, Chrysler recalled thousands of Pacifica Hybrids after reports of battery fires. The recall affected:

2017-2018 Pacifica PHEV: Roughly 15,000 vehicles with battery defects that could cause fires, even when the car is parked and turned off. 

2019-2021 Pacifica PHEV: Around 3,000 vehicles with battery issues linked to damaged anode tabs.

At least seven fires have been reported, with four people injured from smoke inhalation. Owners were told to stop charging their vehicles and park them outdoors, away from buildings. Chrysler is addressing the problem with software updates to the battery management system and, in some cases, full battery replacements.

  • Earlier Recalls

The latest recall follows a series of safety actions in prior years:

2022 Recall

Models Affected: 2017-2018 Pacifica Hybrid. 

Issue: Nearly 20,000 vehicles were recalled due to a risk of battery fires, including 12 reported incidents when vehicles were parked and plugged in. 

Action: Chrysler replaced faulty battery components and advised owners to avoid charging their cars.

2023 Recall

Models Affected: 2017-2023 Pacifica Hybrid. 

Issue: Defective internal transmission wiring could cause sudden engine shutdowns while driving. 

Action: A software update was provided to fix the issue and prevent unexpected shutdowns.

These Chrysler Pacifica recalls highlight persistent safety challenges, especially regarding its high-voltage batteries. Chrysler continues to address these issues through repairs, updates, and replacements. If you own a Pacifica Hybrid, keep an eye out for recall notices and take immediate action to reduce risks. For more information, call Chrysler at 1-800-853-1403.

Lawsuits Against Chrysler Over Pacifica Hybrid

Several lawsuits have been filed against Chrysler regarding the Pacifica Hybrid, mainly due to safety concerns involving fire risks and propulsion system defects. Here’s a breakdown of the key cases:

  • Class Action Lawsuit: A class action lawsuit was filed against Fiat Chrysler Automobiles (FCA) over a defect in the Pacifica Hybrid’s propulsion system. The plaintiffs claim that this defect can cause the vehicle to suddenly shut down while driving, creating serious safety hazards. They argue that FCA was aware of the problem before the vehicles were sold and didn’t inform buyers. This lawsuit was filed after FCA recalled 2017-2023 Pacifica Hybrids due to an issue with internal transmission wire connectors that could cause engine shutdowns.
  • Multidistrict Litigation: Ongoing multidistrict litigation consolidates several lawsuits against FCA, with plaintiffs alleging that the company knowingly sold Pacifica Hybrids with fire risks. These cases are centered on the battery issues that could lead to fires, even when the vehicles are turned off or parked. The litigation seeks compensation for damages caused by these safety concerns.

What to Do If You Own a Recalled Chrysler Pacifica Hybrid

If your Pacifica Hybrid is part of the recall, here’s what you need to do:

  • Stop charging the vehicle: Charging increases the risk of fire, so avoid it until repairs are done. 
  • Park outdoors: Keep the vehicle away from buildings and flammable structures to reduce potential fire hazards. 
  • Check notifications: Look out for recall notices from Chrysler or check your VIN on their recall website. 
  • Schedule repairs: Contact your dealership for free software updates or battery replacements. 
  • Stay informed: Follow updates from Chrysler or your dealership about the recall process and safety advice.

Act quickly to address the Chrysler Pacifica Hybrid recall and reduce safety risks. For questions, contact Chrysler customer service at 1-800-853-1403.

Your Legal Rights as a Chrysler Pacifica Hybrid Owner

If your Pacifica Hybrid is part of the recall, you may have legal options to address the inconvenience, damages, or risks you’ve gone through. Here’s what to know about your rights as an owner:

  • Compensation for Losses: If the recall has cost you money—like for towing, repairs, or fire damage—you might be eligible for compensation. Keep track of these costs. 
  • Class Action Lawsuits: Some Pacifica recall hybrid owners are suing Chrysler for issues like fire risks and other defects. If you’ve faced similar problems, you may be able to join a class action. 
  • Keep a Record: Keep notes of any issues with your vehicle, including repair bills, recall notices, and photos of damage. This could help if you need to take legal action. 
  • Get Legal Help: If you’re unsure about your rights, talk to a lawyer from Ethen Ostroff Law to help you decide if you should pursue compensation or legal action.

Filing a Lawsuit for Product Liability and Personal Injury

If you’ve been impacted by a defect in the Chrysler Pacifica Hybrid, you may be considering legal action. Here’s what you need to know:

  • If the defect led to damage, you may be able to file a product liability lawsuit against the manufacturer. 
  • If you were injured, like from smoke inhalation in a fire, you could pursue a personal injury claim to cover things like medical bills or pain and suffering. 
  • You’ll need to show how the defect caused your harm. This could involve things like repair records, medical reports, or witness accounts. 
  • If your case is successful, you could be compensated for medical expenses, damage to your property, and even emotional distress. 
  • Talking to a lawyer who understands product liability and personal injury can help you figure out the best steps for your situation and guide you through the legal process.
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Ethen Ostroff Law Can Help

If the Chrysler Pacifica recall has caused you harm—whether it’s injuries, property damage, or other losses—we’re here to help you decide on your legal options. The Chrysler Pacifica Hybrid recall or Chrysler Hybrid Pacifica recall highlights serious safety concerns and holding manufacturers accountable is an important step. At Ethen Ostroff Law, we focus on cases like these, ensuring you understand your rights and helping you pursue the compensation you’re entitled to. Contact us for a free consultation.

FAQs on Chrysler Pacifica Recall

Yes, there’s a recall for some 2017-2021 Chrysler Pacifica Hybrid models because of fire risks with the battery pack. Owners should stop charging their vehicles and park them outside until repairs are done.

Lawsuits have been filed against Chrysler over the Pacifica Hybrid due to fire risks from the battery and issues with the propulsion system. Owners are seeking compensation for damages and safety concerns.

The most common issue with the Chrysler Pacifica Hybrid is its battery, which can have defects that may cause fires, even when the vehicle is off.

The latest Chrysler recall, issued in July 2024, involves certain 2017-2021 Pacifica Hybrid models. It’s due to fire risks from issues in the high-voltage battery packs.

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While in law school, he distinguished himself as Executive Editor of JURIS Magazine, received the prestigious CALI Excellence for the Future Award, and completed five hands-on internships that laid a strong foundation for his legal career.


Nicholas began his post-graduate career clerking for the Honorable Linda Rovder Fleming in the Cambria County Court of Common Pleas. From there, he quickly found his calling in workers’ compensation, personal injury, and Social Security disability law—areas where he could directly impact people’s lives in moments of crisis. He’s helped clients navigate complex legal claims, including securing a settlement exceeding $300,000.

Nicholas brings clear communication, genuine empathy, and an unrelenting drive to achieve the best outcomes for his clients. Whether he’s navigating a complex workers’ comp claim or pushing for a major settlement, he brings focus, dedication, and deep legal knowledge to every case.

He’s also a proud member of Pennsylvania Advocates for Justice and remains active in various professional legal organizations. Nicholas is licensed to practice law in Pennsylvania.

When he’s not fighting for the injured, Nicholas is enjoying time with his family, kicking a soccer ball around, hitting the golf course, or cheering on Pittsburgh’s local teams.

Joe Ring heads the workers’ compensation department at Ethen Ostroff Law, where he takes pride in fighting for injured workers.

Joe is a Philadelphia native and maintains deep roots in the area.  As the grandson of a Philadelphia Firefighter, son of a Philadelphia public school teacher, and veteran of the United State Marine Corps, he was taught to value service, dedication, and hard work.   He applies these values to every case and takes great satisfaction in representing hard-working clients with those same traits.

After obtaining his bachelor’s degree in history from St. Vincent College in Western Pennsylvania, he graduated from Villanova Law School in 2012 and, since then, has litigated hundreds of workers’ compensation hearings and trial depositions on behalf of both employers and injured workers.  During this time, Mr. Ring has written articles and presented Continuing Legal Education courses on developments in Pennsylvania Workers’ Compensation Law.  He is active in local professional organizations, and, in 2022, he served a Co-chairperson of the Philadelphia Bar Associations Workers’ Compensation Section.

Since coming to EOL in 2024, he has dedicated his practice entirely to helping injured workers navigate the system and obtain their rightful benefits.

Joe is licensed to practice in Pennsylvania.

Brandon Zanan heads the personal injury claim department with Ethen Ostroff Law.

Brandon’s education in both law and medicine assist him in expertly representing badly injured victims. Brandon has a Master’s Degree in Forensic Medicine from the Philadelphia College of Osteopathic Medicine, with a concentration in anatomy and pathology. With this knowledge,  Brandon is skilled at analyzing medical records and understanding injuries that are common in personal injury claims. He uses this expertise in conjunction with listening carefully to each client’s needs, in order to fiercely advocate for clients and tell their stories when they would not otherwise have a voice.

Brandon’s background includes a variety of experience and skills in various areas of civil practice. He is the author and editor of numerous books for the George T. Bisel Publishing Company, including “Pennsylvania Damages” and the “Pennsylvania Vehicle Code Annotated,” two texts that are frequently relied on by lawyers and judges across Pennsylvania as authoritative resources on personal injury law.

Brandon is a member of the Pennsylvania and Montgomery Bar Associations. He is also a member of Pennsylvania Association for Justice, and has served as an executive board member of the Montgomery American Inn of Court.

He is admitted to practice in the Commonwealth of Pennsylvania, the United States District Courts for the Eastern District of Pennsylvania and Middle District of Pennsylvania, the State of New Jersey, the United States District Court for the District of New Jersey, and in the Commonwealth of Virginia. Brandon has represented many clients in motor vehicle, premises liability, animal bite, and products liability cases across Pennsylvania and New Jersey and has obtained outstanding results with millions of dollars recovered for his clients.

He has been named a Pennsylvania Rising Star from 2021 onward. The “Super Lawyers-Rising Star®”, list recognizes no more than 2.5 percent of attorneys in each state

Brandon currently lives in Malvern with his wife Rachel and their son Max.

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