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How a Rental Car Accident Lawyer Proves Negligent Entrustment

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Renting a car should be simple. You pick it up, sign the papers, and get where you need to go. But when that rental car ends up in an accident, it’s not always clear who’s at fault. Sometimes it’s the driver. Other times, the rental company might share the blame. A rental car accident lawyer at EOL.Law looks at both sides to find out what really happened.

It’s easy to think these cases are only about insurance, but there’s more to them. Rental companies aren’t supposed to just hand over the keys and hope for the best. They have to make sure the person renting their car is actually fit to drive. If they skip basic checks, like confirming a valid license or ignoring signs that someone isn’t sober, that’s called negligent entrustment.

Under Pennsylvania law, that term means a company can be held responsible for renting a car to someone who should never have been behind the wheel. Research indicates that rental vehicles generally have a crash rate approximately 20 to 40 percent higher than non-rental vehicles.

At EOL.Law, proving it means looking past the crash itself. We need to understand what happened at the rental counter. Did they even glance at the driver’s record? Or did they just hand over the keys? By building that story, we can show how a simple, careless decision by a big company led to a life-altering accident for you.

In this article, we’ll get into it. What exactly is “negligent entrustment,” why should you care, and how can it make or break your case after a rental car accident?

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Recent Numbers on Rental Car Accidents in the U.S.

Rental cars are still a big part of travel in 2025, especially in cities packed with tourists and business travelers. And while overall crash deaths are slowly going down nationwide, accidents involving rental cars are still happening far too often.

Here's what the latest reports show:

  • Tampa, FL, tops the list for rental car crashes, followed by Atlanta, GA, and Miami, FL. 
  • Men are about twice as likely as women to drive recklessly in rental cars. 
  • Millennials are the age group most likely to take risks behind the wheel when renting. 
  • The average daily rental cost is around $86, showing that demand for rentals remains high in 2025. 
  • The NHTSA estimates about 8,055 traffic deaths in the first quarter of 2025, a 6.3% drop from the same period in 2024. 
  • Accidents tend to spike in cities with heavy traffic and high tourism. 

 

Even with some improvements in road safety, rental cars remain a real concern.

Why Rental Car Accidents Happen

Rental car crashes often occur for the same reasons as any other accident. But when you add in an unfamiliar car and unfamiliar roads, the risk goes up. These are the main reasons these accidents happen.

  • Drivers get distracted by their phones or the car’s GPS. 
  • People speed because they are in a hurry or don’t know the local limits. 
  • Some drivers operate vehicles under the influence of alcohol or drugs. 
  • Aggressive actions like tailgating and weaving through traffic lead to crashes. 
  • Drivers run red lights and stop signs, often causing serious intersection wrecks. 
  • Younger or less experienced renters may take more risks. 
  • Not knowing how a car handles or where you’re going leads to mistakes. 
  • Bad weather like rain and ice makes it harder to control a car you don’t know.

The data shows us that rental cars are in crashes more often than personal vehicles. This is a clear sign that rental companies have a duty to rent responsibly. When they skip simple checks, they put all of us in danger.

What Negligent Entrustment Means in Pennsylvania

Negligent entrustment might sound like a complicated term, but it’s really about responsibility. In Pennsylvania, it applies when a car owner or rental company lets someone drive who clearly shouldn’t be behind the wheel, such as someone unlicensed, reckless, or intoxicated, and that person causes an accident.

The law says companies that rent out vehicles have a duty to use reasonable care before handing over a car. That means checking licenses, confirming identities, and paying attention to signs that a renter might not be safe to drive. When they fail to do that and someone gets hurt, they can be held legally responsible.

Put simply, if a rental company knows or should have known that a driver wasn’t fit to drive, and that driver goes on to cause a crash, the company can be held accountable too. Negligent entrustment exists to prevent accidents that could’ve been avoided with a little care and attention.

This rule can also apply to employers who let unsafe employees drive company vehicles. The same idea holds true: if you have the power to decide who drives your vehicle, you also have a responsibility to make sure that person is safe to do so.

For rental companies like Avis Rent A Car System, LLC, the rule is clear. They must make sure the people renting their cars are qualified, licensed, and capable of driving safely. If they ignore those duties and someone gets hurt, Pennsylvania law allows injured victims to file a negligent entrustment claim against them.

Rental Companies Have a Duty to Check Driver's Licenses

In Pennsylvania, rental car companies are supposed to check a driver’s license before renting out a car. It’s part of making sure the renter is actually allowed to drive.

They need to look at a few things:

  • The license isn’t expired or suspended 
  • It’s from a real state or country 
  • The driver doesn’t have a bad record, like DUIs or reckless driving 
  • It’s a real plastic license, not a picture or digital copy 
  • It stays valid through the whole rental

When companies skip these checks, bad things can happen. An unfit driver can cause a crash, and then the rental company can end up being held responsible.

More Accidents Happen When Rental Companies Skip License Checks

What happens when a rental company rushes a driver through the process or ignores its own safety rules? The result is often a preventable tragedy. A study shows that unlicensed drivers are about 11 times more likely to cause a crash than licensed ones. This is a pattern of real-world consequences that unfold when basic checks are overlooked.

  • Vehicles are handed over to individuals using suspended, revoked, or even counterfeit licenses. 
  • Drivers with a known history of impaired or reckless behavior are given the keys to a powerful car. 
  • This directly leads to a rise in car accidents, resulting in more catastrophic injuries and fatalities. 
  • The aftermath leaves families to cope with shattered lives, overwhelming medical debt, and long, difficult recoveries. 
  • Rental companies face costly legal battles and verdicts that a proper 30-second license review could have prevented.

Every one of these outcomes traces back to a single, careless decision to bypass a fundamental safety procedure. That moment of corporate negligence is often the first domino to fall, setting off a chain of events that ends with a life-altering crash. A simple, thorough look at a driver’s license is a vital shield that protects everyone sharing the road.

Liability in a Rental Car Accident: Negligence vs. Negligent Entrustment

It’s important to understand the two different types of fault in a rental car accident case. Pennsylvania law looks at who is responsible in two distinct ways.

  • Negligence focuses on the driver: This is about the person behind the wheel who caused the crash. It means they failed to drive with reasonable care. For example, the driver was speeding, running a red light, or following too closely. Their poor driving is the direct cause of the accident.
  • Negligent Entrustment focuses on the company that owned the car: This is a separate legal rule that holds the rental company accountable for its own carelessness. It applies when the company handed the keys to a driver they knew, or should have known, was a danger. This could be someone with a suspended license, a history of DUIs, or a record of reckless driving.

Pennsylvania law states it’s negligent to let someone use something if you know they are likely to cause harm. For a rental company, this means they have a duty to avoid renting a car to a driver who poses a clear risk to the public. When they ignore that duty, they can be held liable for the crashes that result.

What You Must Prove in a Pennsylvania Negligent Entrustment Case

The law requires a clear connection between their negligence and the crash to hold a rental company accountable. In Pennsylvania, building a strong case for negligent entrustment rests on establishing five key elements:

  • Permission to Drive. The foundation of the case is showing that the rental company formally authorized the individual to use the vehicle.
  • The Driver’s Unfitness. The person they rented to was not safe to be behind the wheel. This could be due to a suspended license, a history of DUIs, a record of reckless driving, or inexperience.
  • The Company’s Foreseeable Negligence. This is often the most critical element. It must be shown that the rental company knew, or should have known, about the driver’s unfitness. A simple check of their driver’s license status could often reveal this.
  • A Direct Cause. The case must establish a direct link, showing that the unfit driver’s negligent actions were what actually caused the accident and your injuries.
  • Damages. Finally, you must provide documentation of the losses you suffered. These damages include specific costs like medical bills and lost income, as well as the physical and emotional impact of your injuries.

When these five elements are connected, they create a compelling argument that the rental company failed in its duty to public safety. This legal approach ensures that corporations can be held responsible for their role in creating dangerous situations on the road.

What to Do After a Rental Car Accident

If you suspect the rental company is at fault for renting to a dangerous driver, here’s what you should do:

  • Check for injuries. Call an ambulance if anyone is hurt. See a doctor even if you feel fine, since some pains show up later. 
  • Call the police. An official police report is your best proof of what happened. 
  • Take pictures. Get photos of the cars, the scene, and any injuries. Write down witness names and numbers. 
  • Call the rental company. Tell them about the crash, but stick to the basics, like when and where it happened. Don’t say who you think was at fault. 
  • Note anything suspicious. Did the driver seem drunk? Mention a bad record? Write it down. This can prove the rental company was careless. 
  • Call a rental car accident lawyer. This is the most important step. A good car rental attorney can prove the rental company is at fault for lending to a bad driver. 
  • Don’t wait. You have two years to file a case in Pennsylvania, but building a strong claim takes time.

What You Can Recover After a Rental Car Crash

If a negligent rental driver hurt you, you can seek compensation for:

  • All medical bills, from the ER to future care. 
  • Lost wages from missed work and reduced future earnings. 
  • Pain and suffering for your physical and emotional distress. 
  • Vehicle repairs and other damaged property. 
  • Other costs like prescriptions and travel for appointments.

A negligent entrustment claim means you can also seek this compensation from the rental company if they ignored clear warning signs about the driver. This is vital if the driver’s own insurance isn’t enough.

You have two years to file a claim in Pennsylvania. A rental car accident lawyer can help you get the full compensation you deserve.

What This Verdict Means for You and Your Family

A Pennsylvania jury just delivered a powerful message to rental car companies. They ordered Avis to pay over $3.7 million after one of their rental cars caused a fatal crash. Why? Because Avis rented a vehicle to a driver whose license had been suspended and never bothered to check. The jury found Avis 35% responsible for the tragedy, ruling the company showed a clear disregard for public safety. The $3 million punitive damage award specifically punishes Avis for failing this basic responsibility.

So what does this mean for your family?

  • Rental companies can no longer look the other way. This verdict forces them to properly screen every driver. 
  • Your rights are stronger than ever. If a rental company’s careless screening leads to a crash, you can hold them directly responsible. 
  • Real compensation is within reach. You can seek full payment for medical bills, lost income, and suffering from the company itself. 
  • Our roads become safer. This decision pushes all rental companies to be more careful about who they put behind the wheel. 

How a Rental Car Accident Lawyer Can Help

If you’re considering a negligent entrustment claim, having a lawyer helps you make sense of things. A rental car accident lawyer can:

  • Find out what happened. They can pull rental records, driver info, and anything showing the company handed the keys to someone who shouldn’t have been driving. 
  • Put the case together. They know how to show that the company’s carelessness led to the crash. 
  • Handle the insurance mess. Lawyers deal with the back-and-forth, so you don’t have to. 
  • Take it to court if it comes to that. If the company won’t take responsibility, your lawyer can file the lawsuit. 
  • Help you get what you’re owed. That includes medical bills, lost pay, and the damage the crash caused in your life.

Negligent entrustment cases usually focus on what the rental company overlooked. A car rental lawyer helps uncover those mistakes and holds them responsible.

When to Call a Car Rental Lawyer

Every rental car case is different, but most come down to one thing, something that should’ve been prevented. At EOL.Law, we handle all types of rental car accident cases, including:

  • Negligent entrustment by rental companies 
  • A Defective vehicle lawsuit involving faulty parts or poor maintenance 
  • Crashes caused by reckless or unlicensed renters 
  • Accidents involving uninsured or underinsured drivers 
  • Insurance claim disputes after rental car crashes

If you were hurt in a rental car accident, contact EOL.Law. We’ll review your case, explain your options, and help you take the next step toward recovery.

Start Your Claim Now! 

Frequently Asked Questions

First, check on everyone and call for medical help if it’s needed. Once you’re in a safe spot, swap insurance details with the other driver and snap plenty of pictures of the cars and the area. Your next call should be to Budget’s emergency roadside number to let them know what happened. Don’t forget to also call your own insurance company to start the claims process, and if things get complicated, it never hurts to have a rental car accident lawyer look over your case.

Usually, the driver who caused the accident is the one responsible. But if something was wrong with the rental car itself, like bad brakes, the rental company could share the blame. How the bills get paid really depends on your own insurance and any extra coverage you bought. If there’s any argument over who was at fault, getting a rental car accident attorney involved can really help clear things up.

If you paid for the rental company’s damage waiver, that should cover the car you crashed. Check if your own insurance policy includes rental reimbursement for getting a new car while yours is in the shop. Some credit cards also offer protection if you used them to book the rental. You might have to pay out of pocket and then try to get the money back from the at-fault driver’s insurance if you don’t have any of these.

First, ask the company to show you their proof, like time-stamped photos from when you returned the car. Pull out your own pictures and the initial rental agreement to compare. It’s best to keep all your arguing in emails so you have a record. If they still won’t budge on a charge you know isn’t your fault, that’s when you might want to bring a car rental lawyer into the conversation.

You should seriously consider it if you got hurt, or the insurance company is giving you the runaround. A good rental car accident attorney knows how to handle the insurance adjusters and fight for what you’re owed. For a simple scrape with no injuries, you can probably manage it yourself. But for anything involving real injuries or a big dispute, having a rental car accident attorney in your corner usually really helps.

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His career began in public service as a Surveillance Officer in Maricopa County, where he gained firsthand experience in high-stakes decision-making and developed a deep sense of discipline and accountability. He later served as Chief Operating Officer of a fast-growing law firm, driving efficiency, revenue growth, and team development. Today, Ryan focuses on helping law firms reach their full potential by aligning people, processes, and long-term vision. A strategic thinker and empowering leader, Ryan is passionate about developing others and guiding organizations through meaningful, lasting growth.

Passionate about securing legal rights, Joseph actively participates in pro bono work through various organizations, including Christian Legal Aid of Pittsburgh and the ABA Military Pro Bono Project. Licensed to practice in Pennsylvania and the U.S. District Court for the Western District of Pennsylvania, he is a member of the Allegheny County and Pennsylvania Bar Associations. Outside of work, Joseph enjoys sports, reading, and creative writing, and has been involved in rowing and curling. He resides in Mt. Lebanon, Pennsylvania, with his parents.

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While in law school, he distinguished himself as Executive Editor of JURIS Magazine, received the prestigious CALI Excellence for the Future Award, and completed five hands-on internships that laid a strong foundation for his legal career.


Nicholas began his post-graduate career clerking for the Honorable Linda Rovder Fleming in the Cambria County Court of Common Pleas. From there, he quickly found his calling in workers’ compensation, personal injury, and Social Security disability law—areas where he could directly impact people’s lives in moments of crisis. He’s helped clients navigate complex legal claims, including securing a settlement exceeding $300,000.

Nicholas brings clear communication, genuine empathy, and an unrelenting drive to achieve the best outcomes for his clients. Whether he’s navigating a complex workers’ comp claim or pushing for a major settlement, he brings focus, dedication, and deep legal knowledge to every case.

He’s also a proud member of Pennsylvania Advocates for Justice and remains active in various professional legal organizations. Nicholas is licensed to practice law in Pennsylvania.

When he’s not fighting for the injured, Nicholas is enjoying time with his family, kicking a soccer ball around, hitting the golf course, or cheering on Pittsburgh’s local teams.

Joe Ring heads the workers’ compensation department at Ethen Ostroff Law, where he takes pride in fighting for injured workers.

Joe is a Philadelphia native and maintains deep roots in the area.  As the grandson of a Philadelphia Firefighter, son of a Philadelphia public school teacher, and veteran of the United State Marine Corps, he was taught to value service, dedication, and hard work.   He applies these values to every case and takes great satisfaction in representing hard-working clients with those same traits.

After obtaining his bachelor’s degree in history from St. Vincent College in Western Pennsylvania, he graduated from Villanova Law School in 2012 and, since then, has litigated hundreds of workers’ compensation hearings and trial depositions on behalf of both employers and injured workers.  During this time, Mr. Ring has written articles and presented Continuing Legal Education courses on developments in Pennsylvania Workers’ Compensation Law.  He is active in local professional organizations, and, in 2022, he served a Co-chairperson of the Philadelphia Bar Associations Workers’ Compensation Section.

Since coming to EOL in 2024, he has dedicated his practice entirely to helping injured workers navigate the system and obtain their rightful benefits.

Joe is licensed to practice in Pennsylvania.

Brandon Zanan heads the personal injury claim department with Ethen Ostroff Law.

Brandon’s education in both law and medicine assist him in expertly representing badly injured victims. Brandon has a Master’s Degree in Forensic Medicine from the Philadelphia College of Osteopathic Medicine, with a concentration in anatomy and pathology. With this knowledge,  Brandon is skilled at analyzing medical records and understanding injuries that are common in personal injury claims. He uses this expertise in conjunction with listening carefully to each client’s needs, in order to fiercely advocate for clients and tell their stories when they would not otherwise have a voice.

Brandon’s background includes a variety of experience and skills in various areas of civil practice. He is the author and editor of numerous books for the George T. Bisel Publishing Company, including “Pennsylvania Damages” and the “Pennsylvania Vehicle Code Annotated,” two texts that are frequently relied on by lawyers and judges across Pennsylvania as authoritative resources on personal injury law.

Brandon is a member of the Pennsylvania and Montgomery Bar Associations. He is also a member of Pennsylvania Association for Justice, and has served as an executive board member of the Montgomery American Inn of Court.

He is admitted to practice in the Commonwealth of Pennsylvania, the United States District Courts for the Eastern District of Pennsylvania and Middle District of Pennsylvania, the State of New Jersey, the United States District Court for the District of New Jersey, and in the Commonwealth of Virginia. Brandon has represented many clients in motor vehicle, premises liability, animal bite, and products liability cases across Pennsylvania and New Jersey and has obtained outstanding results with millions of dollars recovered for his clients.

He has been named a Pennsylvania Rising Star from 2021 onward. The “Super Lawyers-Rising Star®”, list recognizes no more than 2.5 percent of attorneys in each state

Brandon currently lives in Malvern with his wife Rachel and their son Max.

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Any and all claims by you arising out of or related to the Site or your use thereof may be resolved only through a binding arbitration proceeding to be conducted under the auspices of the Commercial Arbitration Rules of the American Arbitration Association in Montgomery County, Pennsylvania. Both your agreement to arbitrate all controversies, disputes and claims, and the results and awards rendered through the arbitration, will be final and binding on you and may be specifically enforced by legal proceedings. Arbitration will be the sole means of resolving such controversies, disputes and claims, and you waive your rights to resolve such controversies, disputes and claims by court proceedings or any other means. You agree that judgment may be entered on the award in any court of competent jurisdiction and, therefore, any award rendered shall be binding. The arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a representative or class proceeding. You understand that by agreeing to arbitration as a mechanism to resolve all controversies, disputes and claims between us, you are waiving certain rights, including the right to bring an action in court, the right to a jury trial, the right to broad discovery, and the right to an appeal. You understand that in the context of arbitration, a case is decided by an arbitrator (one or more), not by a judge or a jury.

International Use

The Site is controlled, operated, and administered by EO from offices within the United States of America and is only intended for use therein. We make no representation regarding use of the Site outside of the United States.

Other Terms

If, for any reason, our Terms of Use, Privacy Policy, or any portion thereof to be unenforceable, such provision shall be enforced to the maximum extent permissible so as to give the intended effect thereof, and the remainder of these Terms of Use and Privacy Policy shall continue in full force and effect. EO’s failure to act with respect to a breach by you or others does not waive our right to act with respect to that breach or subsequent or similar breaches. No consent or waiver by EO hereof will be deemed effective unless in writing. These Terms of Use, together with our Privacy Policy, as each is currently posted, constitute the entire agreement between EO and you with respect to your use of the Site and supersede all previous written or oral agreements relating to the subject matter hereof, that this agreement shall not supersede, restrict, or replace any agreements governing the attorney-client relationship between EO and EO Clients.

EO may, in its sole discretion and without prior notice, block and/or terminate your access to the Site and if we determine that you have violated these Terms of Use or other terms or agreements or that may be associated therewith or if you use the Site in a way that we deem, in our sole discretion, to be an unacceptable use.

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