FAQ

Frequently Asked Questions

Find clear, straightforward answers about personal injury claims, your legal rights, and what to expect during the case process. We believe in transparency at every step.

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ANIMAL ATTACKS

Dog Bite Injuries

Start by getting medical care and documenting everything — photos of the injuries, the dog, where it happened, and the owner’s contact and insurance details. Then call us. We handle the claim against the owner’s homeowner’s or renter’s insurance, and if they won’t pay fairly, we file suit in the county where the attack happened. The consultation is free and you pay nothing unless we recover.

Usually the dog’s owner. In Pennsylvania, owners are responsible for medical costs from a bite regardless of whether the dog had bitten before, and they can be liable for the full range of damages when they knew the dog was dangerous or failed to keep it under control. Landlords, property owners, or whoever was handling the dog can sometimes share responsibility too.

Medical bills (including future treatment and scar revision), lost wages, and pain and suffering — which for bites often includes scarring, disfigurement, and the emotional trauma that follows an attack. Children’s cases in particular often involve long-term physical and psychological effects, and the claim should reflect that.

LEGAL ESSENTIALS

Personal Injury Basics

It’s a legal claim for compensation when someone else’s carelessness causes you harm — a car crash, a fall on unsafe property, a defective product, a medical error. The claim is usually paid by the responsible party’s insurance company, and it covers your medical costs, lost income, and the pain and disruption the injury caused.

If someone else was at fault and you have real, documented damages, very likely yes. Pennsylvania uses comparative negligence, so you can still recover even if you were partly at fault, as long as you were less than 51% responsible — your award is just reduced by your share. The fastest way to know is a free case review.

Most cases settle without one. We build the claim, send a demand to the insurer, and negotiate. We file suit when the insurance company won’t offer what the case is worth — and we tell you before that happens so nothing catches you off guard. Filing a lawsuit doesn’t mean you’ll end up in trial; most still settle along the way.

Not on day one, and be wary of anyone who does. Value depends on the severity of your injuries, your medical costs, your lost income, how clear fault is, and how much insurance coverage exists. Once your treatment stabilizes and we have the records, we’ll give you an honest range — not a sales pitch.

ON THE ROAD

Car & Auto Accidents

Get to safety and call 911. Get medical attention even if you feel fine — some injuries take days to show. Photograph the vehicles, the scene, and your injuries, exchange insurance information, and get witness contacts. Don’t give a recorded statement to the other driver’s insurer before talking to a lawyer.

 

If you were injured, it helps. Pennsylvania’s full tort / limited tort rules, medical payment coverage, and insurer tactics are confusing by design, and studies consistently show represented claimants recover more even after fees. For a minor fender-bender with no injuries, you may not need one — we’ll tell you that straight if so.

As soon as you can after getting medical care. Evidence disappears quickly — vehicles get repaired, camera footage gets overwritten, witnesses forget. Calling early also keeps you from making mistakes with the insurance company. The consultation is free, so there’s no reason to wait.

In Pennsylvania you generally have two years from the date of the crash to file a lawsuit. Insurance claims should be opened much sooner. Some situations — injuries to minors, claims against government entities — have different deadlines, so check with us rather than assume.

PROPERTY SAFETY

Slip & Fall / Premises Liability

Pennsylvania’s statute of limitations for most injury claims is two years from the date of the fall. If the property is owned by a city, county, or state agency, you may need to give written notice within six months, so don’t wait on those.

Anywhere from several months to a couple of years. Straightforward cases with clear liability often settle within a year; cases that go into litigation take longer. We won’t rush you into a lowball settlement to close the file faster.

You need to show the property owner knew — or should have known — about the hazard and didn’t fix it or warn you. That means evidence: photos of the condition, incident reports, surveillance footage, maintenance logs, and witness statements. The sooner we start gathering it, the stronger the case.

You need to show the property owner knew — or should have known — about the hazard and didn’t fix it or warn you. That means evidence: photos of the condition, incident reports, surveillance footage, maintenance logs, and witness statements. The sooner we start gathering it, the stronger the case.

Whoever controlled the property and was responsible for keeping it safe — the owner, a tenant business, a property management company, or a maintenance contractor. Often more than one party shares responsibility, and identifying all of them matters for getting full compensation.

We investigate quickly, preserve evidence, identify every responsible party and insurance policy, handle all communication with insurers, and value your claim properly. You focus on recovery; we handle the fight.

PROFESSIONAL DUTY

Medical Malpractice

You have to show the provider fell below the accepted standard of care and that failure caused your injury. In Pennsylvania this requires a certificate of merit from a qualified medical expert, so these cases rely heavily on expert review of your records. We arrange that review as part of evaluating your case.

Misdiagnosis or delayed diagnosis (especially cancer, stroke, and heart attack), surgical errors, medication mistakes, birth injuries, and anesthesia errors. A bad outcome alone isn’t malpractice — the question is whether a competent provider would have acted differently.

LARGE SCALE LITIGATION

Mass Torts

Reach out and tell us the product, drug, or device involved and what happened. We’ll tell you whether an active litigation exists for it and whether your situation fits. If it does, we connect you directly with the firms handling that litigation nationwide.

Typically several years. Mass torts involve thousands of claimants and are often consolidated into a single court, so they move on the litigation’s timeline, not any one case. Settlements are usually paid out in waves once the overall litigation resolves. We’ll keep you informed the entire way.

Ready To Talk?

Free case review. No fee unless we win.

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Nothing out of 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No fees unless we recover for you.
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610-510-8883Free Case Review →

Ethen Ostroff Law is licensed to practice in Pennsylvania and New Jersey. Cases arising outside these states may be referred to independent attorneys licensed in the appropriate jurisdiction. Referred attorneys are not employees or partners of Ethen Ostroff Law. Prior results do not guarantee a similar outcome in any future case. This page is for general information only and is not legal advice; contacting us does not create an attorney-client relationship.

His career began in public service as a Surveillance Officer in Maricopa County, where he gained firsthand experience in high-stakes decision-making and developed a deep sense of discipline and accountability. He later served as Chief Operating Officer of a fast-growing law firm, driving efficiency, revenue growth, and team development. Today, Ryan focuses on helping law firms reach their full potential by aligning people, processes, and long-term vision. A strategic thinker and empowering leader, Ryan is passionate about developing others and guiding organizations through meaningful, lasting growth.

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Ethen Ostroff Law, PLLC Terms and Conditions

Effective Date: July 10, 2024

General Information

Welcome to the website of Ethen Ostroff Law, PLLC (“EO”). By accessing or using our website, you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree with these Terms, please do not use our website.

Use

EO hereby grants you a non-exclusive, non-transferable, revocable, limited right and license to access and use the Site solely for your personal use in accordance with these Terms of Use. You shall not, in any way, otherwise copy, reproduce, distribute, transmit, display, perform, reproduce, publish, license, modify, create derivative works from, sell, or exploit the Site.

EO may at any time, for any reason, and without notice or liability: (a) modify, suspend, or terminate operation of or access to the Site and related services, or (b) change, revise, or modify the Site and affiliated services.

Messaging and Automated Calls

When you opt-in, you will receive text messages (SMS/MMS) on your mobile number. These messages may contain information about your case, and the message frequency may vary from user to user. Please note that message and data rates may apply. If you wish to opt out of this service, you can do so anytime by simply texting “STOP” to the phone number. Once you text “STOP” to us, we will send you an SMS to confirm that you have been unsubscribed. If you encounter any issues, you can reply with the keyword “HELP” to get assistance. Please be aware that carriers are not responsible for any delayed or undelivered messages.

By providing your phone number and submitting a form on our website, you consent to receive communications, including automated calls, texts, and pre-recorded messages, from EO and its affiliates. These communications may include updates about your case, promotional offers, and other information. You understand that these calls may be generated using automated technology, and that standard message and data rates may apply.

Your consent to receive automated calls is not a condition of any purchase or service. By checking the consent box on our contact form or by calling our firm, you agree to these Terms and Conditions and provide your written consent to receive these communications. You may opt out of these communications at any time by replying STOP to any text message or by contacting us at [insert contact information].

State-Specific Compliance

EO complies with all federal and state laws regarding automated calls and telemarketing practices. Certain states have additional restrictions on the use of automated dialing systems and pre-recorded messages. The following states have more restrictive regulations:

  • California: Requires prior express written consent for automated calls.
  • Florida: Requires prior express written consent for automated calls and texts.
  • New York: Requires prior express written consent for automated calls.
  • Texas: Requires prior express written consent for automated calls.

If you are a resident of one of these states, EO will obtain your prior express written consent before making any automated calls or sending pre-recorded messages to you.

By submitting a form inquiry or calling our firm, you agree to us contacting you, and your checking the box when submitting your form inquiry serves as written consent.

Information and Legal Disclaimer

The information contained in this website is for informational purposes only, and should not be construed as legal advice. Testimonials and case results contained in this website are for demonstrative purposes only, and do not constitute a guarantee of any particular outcome in a specific case.

By requesting a free consultation with Ethen Ostroff Law, PLLC, you agree to the following:

  • Any information I submit is for review only, and there will be no charge for the initial consultation.
  • I have not entered into an attorney-client relationship with Ethen Ostroff Law, PLLC until such time as a formal written Retainer Agreement is signed by myself and a representative of Ethen Ostroff Law, PLLC. There is no guarantee that Ethen Ostroff Law, PLLC will accept my case.
  • Any information received by Ethen Ostroff Law, PLLC, prior to the execution of a written Retainer Agreement, is not subject to the Attorney-Client Privilege and is not considered confidential.
  • Additional information may be requested in order for Ethen Ostroff Law, PLLC to make a decision on whether or not to accept my case.
  • Because no attorney-client relationship has been established, I will remain personally responsible to meet all necessary deadlines applicable to my claim, until such time as Ethen Ostroff Law, PLLC makes a final decision. I acknowledge that I have not received any representations or legal opinions with respect to any time frames or deadlines that may be applicable to my claim.

No Relationship or Obligation Arises from Use of the Site

The law differs in every jurisdiction, and you should not rely on any opinion except that of an attorney you have retained, who has a professional duty to advise you after being fully informed of all the pertinent facts, and who is licensed in the applicable state, and is familiar with the applicable law. Internet subscribers, mobile application users, and online readers should seek professional counsel about their legal rights and remedies. You should not act or refrain from acting on the basis of any information found on the Site. Any actions or decisions about your legal rights should be based on the particular facts and circumstances of your situation, and appropriate legal advice from an attorney retained directly by you. EO EXPRESSLY DISCLAIMS ALL LIABILITY WITH RESPECT TO ACTIONS TAKEN OR NOT TAKEN BASED UPON ANY INFORMATION OR OTHER CONTENTS OF THIS SITE. Viewing the Site, or communicating with EO by Internet e-mail or through the Site does not constitute or create an attorney-client relationship with anyone. The content and features on the Site do not create, and are not intended to create, an attorney-client relationship, and shall not be construed as legal advice. The content and features of the Site, including means to submit a question or information, do not constitute an offer to represent you or otherwise give rise to an attorney/client relationship.

THE SITE IS PROVIDED “AS IS”. EO MAKES NO WARRANTIES, EXPRESS OR IMPLIED, REGARDING THE SITE AND ONLINE SERVICES AND HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND OR NATURE, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT. WITHOUT LIMITING THE FOREGOING, EO DOES NOT GUARANTEE THAT THE ONLINE SERVICES OR PRODUCTS WILL MEET YOUR REQUIREMENTS, OR WILL BE ERROR-FREE, UNINTERRUPTED, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT ANY DEFECTS WILL BE CORRECTED.

Accounts

To use some features of the Site, you may be required to create an account. In connection therewith, you agree to provide and maintain true, accurate, current, and complete information about yourself. You are responsible for maintaining the confidentiality of the information you hold for your account login, including your password, and for all Submissions made from your account. You agree to notify us immediately of any unauthorized use of your login. EO may suspend access to your account if it suspects illegal or improper use, or for other reasons, such as for account management purposes, at its sole discretion.

Confidentiality is Not Guaranteed

Information sent to Ethen Ostroff Law, PLLC. via Internet e-mail or through the Site is not secure and is done on a non-confidential basis. EO may make reasonable efforts to keep communications private, but because of the nature of Internet communications and the absence of an attorney/client relationship, we cannot promise or guarantee confidentiality.

DISCLAIMER – This Site Does Not Provide Medical Diagnosis or Advice

The content provided on the Site, such as documents, text, graphics, images, videos, news alerts, pharmaceutical drug recalls, prescription medication history, or information on litigation concerning the foregoing topics, or other materials, is for informational purposes only. The information is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always consult a physician for diagnosis and treatment of any medical condition or for any questions you may have regarding a health concern. Never disregard professional medical advice, alter a prescription plan in any way, or delay or refrain from seeking medical advice because of something you have read or seen on the Site. Links to other sites are provided for information only. Use of trade names is for identification only and does not constitute endorsement by EO.

Without limiting the generality of the foregoing, the Site may present information about pharmaceutical drug recalls, which is for information purposes only. Such information is not necessarily the most current information on the subject and may or may not be updated based on the last information concerning such recalls. Do not make any decisions regarding medication or medical providers based on information from the Site, including but not limited to information we provide about drug recalls.

EO Is Not Responsible for Content; Limitation on Liability

EO may periodically change, remove, or add the material on the Site without notice. This material may contain technical or typographical errors. EO DOES NOT GUARANTEE ITS ACCURACY, COMPLETENESS OR SUITABILITY. EO assumes no liability or responsibility for any errors or omissions in the contents of the Site. Your use of the Site is at your own risk. Under no circumstances shall EO or any other party involved in the creation, production, or delivery of the Site be liable to you or any other person for any indirect, special, incidental, or consequential damages of any kind arising from your access to, or use of, the Site. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW IN NO EVENT SHALL EO BE LIABLE FOR ANY SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES RELATING TO THIS MATERIAL, FOR ANY USE OF THIS WEBSITE, OR FOR ANY OTHER LINKED WEBSITE.

Third-party Web Sites

The Site contains links to third-party websites for the convenience of our users. EO does not endorse any of these third-party sites and does not imply any association between EO and those sites. EO does not control these third-party websites and cannot represent that their policies and practices will be consistent with these Terms of Use. If you use links to access and use such websites, you do so at your own risk. EO is not responsible for the contents or availability of any linked sites. These links are provided only as a convenience to the recipient. These Terms only apply to the Site and do not apply to any linked sites. We encourage you to read and understand the terms of use of any linked sites that you visit. Links do not imply that we sponsor, endorse, are affiliated with or associated with, or are legally authorized to use any trademark, trade name, service mark, design, logo, symbol, or other copyrighted materials displayed on or accessible through any linked site.

EO Clients

Only individuals who have entered into a mutually signed retainer agreement with EO are EO clients (“EO Clients”).

Legal and Ethical Requirements

EO has tried to comply with all legal and ethical requirements in compiling the Site. We welcome comments about our compliance with the applicable rules and will update the Site as warranted, upon learning of any new or different requirements.

Ethen Ostroff Law reserves the right to refer or sell leads that come through any of Ethen Ostroff Law’s marketing.

Ethen Ostroff Law also may sell leads on certain campaigns generated in association with third party marketing companies.

Governing Laws in Case of Dispute; Jurisdiction

These Terms of Use shall be governed by and construed in accordance with the laws of the State of Pennsylvania, USA, without regard to any choice of law principles. Any and all disputes arising hereunder shall be governed as set forth in the Arbitration section below.

Submissions

You are solely responsible for any information, content, or material you transmit to or through the Site (“Submissions”). You understand that Submissions are considered non-confidential and non-proprietary. Furthermore, you grant EO an unrestricted, irrevocable, perpetual, transferable, sublicensable, worldwide, royalty-free license to use, copy, reproduce, display, publish, publicly perform, transmit, and distribute any Submission, without compensation or accounting to you or anyone else. You represent and warrant that: (a) you have the right to submit the Submission to EO and grant the licenses as described above; (b) EO will not need to obtain licenses from any third party or pay royalties to any third party for its use of the Submission; (c) the Submission does not infringe any third party’s rights, including intellectual property rights and privacy rights; and (d) the Submission complies with these Terms of Use and all applicable laws and regulations.

EO takes no responsibility and assumes no liability for any Submission.

Arbitration

Any and all claims by you arising out of or related to the Site or your use thereof may be resolved only through a binding arbitration proceeding to be conducted under the auspices of the Commercial Arbitration Rules of the American Arbitration Association in Montgomery County, Pennsylvania. Both your agreement to arbitrate all controversies, disputes and claims, and the results and awards rendered through the arbitration, will be final and binding on you and may be specifically enforced by legal proceedings. Arbitration will be the sole means of resolving such controversies, disputes and claims, and you waive your rights to resolve such controversies, disputes and claims by court proceedings or any other means. You agree that judgment may be entered on the award in any court of competent jurisdiction and, therefore, any award rendered shall be binding. The arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a representative or class proceeding. You understand that by agreeing to arbitration as a mechanism to resolve all controversies, disputes and claims between us, you are waiving certain rights, including the right to bring an action in court, the right to a jury trial, the right to broad discovery, and the right to an appeal. You understand that in the context of arbitration, a case is decided by an arbitrator (one or more), not by a judge or a jury.

International Use

The Site is controlled, operated, and administered by EO from offices within the United States of America and is only intended for use therein. We make no representation regarding use of the Site outside of the United States.

Other Terms

If, for any reason, our Terms of Use, Privacy Policy, or any portion thereof to be unenforceable, such provision shall be enforced to the maximum extent permissible so as to give the intended effect thereof, and the remainder of these Terms of Use and Privacy Policy shall continue in full force and effect. EO’s failure to act with respect to a breach by you or others does not waive our right to act with respect to that breach or subsequent or similar breaches. No consent or waiver by EO hereof will be deemed effective unless in writing. These Terms of Use, together with our Privacy Policy, as each is currently posted, constitute the entire agreement between EO and you with respect to your use of the Site and supersede all previous written or oral agreements relating to the subject matter hereof, that this agreement shall not supersede, restrict, or replace any agreements governing the attorney-client relationship between EO and EO Clients.

EO may, in its sole discretion and without prior notice, block and/or terminate your access to the Site and if we determine that you have violated these Terms of Use or other terms or agreements or that may be associated therewith or if you use the Site in a way that we deem, in our sole discretion, to be an unacceptable use.