If you spent the past two summers relaxing on a blue outdoor lounge chair from Amazon, this news matters to you. On May 28, 2026, the U.S. Consumer Product Safety Commission (CPSC) announced a Giantex lounge chair recall after a consumer’s finger was amputated while adjusting the chair. The danger is real, and federal regulators are urging owners to stop using these chairs immediately.
At Ethen Ostroff Law, we follow consumer product recalls closely, because behind every safety notice is a person who may have already been hurt. If a defective product has injured you or someone you love, you may have legal options to recover medical costs, lost wages, and more.
Here’s everything you need to know about the Amazon lounge chair recall, how to check if yours is affected, and what to do next.
What Happened: The Giantex Outdoor Lounge Chair Recall Explained
According to the CPSC, Giantex Inc. of Ontario, California, is recalling approximately 1,155 outdoor lounge chairs because consumers can place their fingers in a pinch point when adjusting the chair, posing an amputation risk.
The recall came after Giantex received one report of a consumer’s finger being amputated while adjusting the lounge chair. That kind of serious, life-altering injury caused by what should have been a simple summer purchase is exactly why these recalls matter.
Recall at a Glance
- Product: Giantex outdoor lounge chair
- Model number: NP10025NY (printed on the front and side of the packaging)
- Color: Blue
- Dimensions: 76 inches long by 23 inches wide by 13 inches high
- Feature: Five-position adjustable locking system; backrest adjusts from 13.5 to 26.5 inches
- Sold at: Amazon.com and Giantex.com
- Sold between: August 2023 and October 2025
- Price range: $75 to $90
- Units affected: Approximately 1,155
- Hazard: Finger amputation from pinch point during adjustment
Why Is the Giantex Lounge Chair Being Recalled?
The chair’s adjustable locking system, the same mechanism that lets you recline at different angles, creates a pinch point that can trap a person’s finger as the chair is being moved. If a finger gets caught at the wrong moment, the force of the mechanism can cause a partial or complete amputation.
This isn’t a theoretical risk. The recall of the chair, made by the company Giantex, was initiated after the chair was found to pose an “amputation risk” if a customer’s finger is placed in a “pinch point when adjusting,” according to the CPSC announcement. One person has already lost a finger to this product.
For a chair marketed for backyards, patios, and pools, places where adults and children often help set things up, that level of risk is alarming.
How to Identify a Recalled Giantex Chair
Before you sit on your lounge chair again, take a moment to confirm whether yours is part of the Giantex recall.
Check for these details:
- Brand: Giantex
- Model number: NP10025NY. Look on the front and side of the original packaging if you still have it.
- Color: Blue
- Style: Outdoor lounge chair with a five-position adjustable backrest
- Purchase location: Amazon.com or Giantex.com
- Purchase date: Sometime between August 2023 and October 2025
If your chair matches all of these details, stop using it now and contact Giantex.
What to Do If You Own a Recalled Lounge Chair
The CPSC’s guidance is clear: consumers should stop using the recalled lounge chairs immediately and contact Giantex for a full refund.
Here’s how the refund process works:
- Contact Giantex by phone at 844-242-1885, by email at support@giantex.com, or through the recall page at Giantex.com
- Consumers will be instructed to either request a prepaid return package or will be asked to destroy the recalled lounge chair by detaching the headrest pillow, cutting the fabric, and providing photographic proof of destruction
- Once the return or destruction is verified, you’ll receive a full refund
Important: Do not continue using the chair while you wait. Even one careless adjustment could cause a serious injury.
Were You Injured by a Giantex Lounge Chair?
If a recalled Giantex chair, or any other defective product, caused you a finger injury, an amputation, or another type of harm, you may have legal options beyond a basic refund.
A refund only covers the cost of the chair. It does not cover:
- Emergency room and surgical bills
- Follow-up medical care, physical therapy, or prosthetics
- Lost wages from missed work
- Pain, suffering, and the long-term impact of a permanent injury
Under product liability law, manufacturers can be held responsible when a product they design, build, or sell causes harm because of a defect. A finger amputation is a serious, life-changing injury, and you shouldn’t have to absorb those costs because a company sold a dangerous product.
At Ethen Ostroff Law, we help injured people understand what compensation they may be entitled to. Every case is different, and the value of any potential claim depends on the specific facts. But you deserve to know your options.
Frequently Asked Questions
Why is the Giantex lounge chair being recalled?
The Giantex outdoor lounge chair (model NP10025NY) is being recalled because the adjustable locking system creates a pinch point that can trap and amputate a person’s finger. The CPSC issued the recall on May 28, 2026, after Giantex received one report of a consumer’s finger being amputated while adjusting the chair.
How do I identify a recalled Giantex chair?
Look for a blue outdoor lounge chair with model number NP10025NY printed on the front and side of the packaging. The chair measures 76 inches long, 23 inches wide, and 13 inches high, and has a five-position adjustable backrest. It was sold on Amazon.com and Giantex.com between August 2023 and October 2025 for $75 to $90.
Can I get a refund for a recalled lounge chair?
Yes. Owners of recalled Giantex lounge chairs are eligible for a full refund from Giantex. You can either ship the chair back using a prepaid return package or destroy it by cutting the fabric and detaching the headrest pillow, then submitting a photo as proof. Contact Giantex at 844-242-1885 or support@giantex.com to start the process.
What should I do if I own a recalled chair?
Stop using the chair immediately, then contact Giantex to begin the refund process. If you or a family member was injured by the chair, especially if the injury involved a finger, hand, or amputation, speak with a personal injury attorney about your legal options before accepting the refund alone.
Talk to Pennsylvania's Injury Firm About Your Options
Product recalls happen every week. What makes the Giantex lounge chair recall different is that someone has already suffered a permanent, devastating injury, and others may have been hurt without realizing the chair was defective.
If you were injured by a Giantex outdoor lounge chair, or by any other product sold on Amazon or in stores, you don’t have to figure out the next steps alone.
At Ethen Ostroff Law, we represent injured people across Pennsylvania and New Jersey, with referral partners nationwide. We’re not a slip-and-fall firm or a workers’ comp firm. We’re an Injury Firm, fully committed to clients no matter how they were hurt. Consultations are always free, and you pay nothing unless we win your case.
