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Medical Malpractice Attorney Philadelphia PA - Ethen Ostroff Law

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Quality healthcare is vital for a healthy society. When medical professionals fall short of high standards, the consequences can be severe. Medical malpractice occurs when negligence or improper practices lead to harm. If you’ve been affected, find a medical malpractice attorney Philadelphia PA. Here, Ethen Ostroff Law guides you through the basics, helps you assess your claim, and explains what to expect in the legal process. Understanding these points is essential for seeking justice and holding those responsible accountable.

Medical Malpractice Attorney Philadelphia

What is Medical Malpractice?

Medical malpractice happens when a healthcare professional fails to provide the expected standard of care, resulting in harm to a patient. This can include both mistakes and failures to act. Any healthcare provider can be responsible for malpractice, including doctors, nurses, surgeons, anesthesiologists, and radiologists. Providers who don’t perform their duties with the necessary skill and standard of care can be held accountable for the resulting harm.

Medical Malpractice vs. Medical Negligence: What's the Difference?

It’s easy to mix up medical negligence and medical malpractice. Here’s a simple breakdown: Medical negligence happens when a healthcare provider makes an honest mistake. They’re usually accidental oversights, not intentional harm. Medical malpractice is a bigger issue. It’s when a healthcare professional knowingly ignores the proper standards of care. This suggests a deliberate disregard for the patient‘s safety. So, while both involve falling short of care standards, negligence is about unintentional errors, and malpractice is about intentional, reckless behavior. 

Most Common Types of Medical Malpractice

Medical malpractice can take various forms. Here are the most common types:

  • Anesthesia Errors: Errors with anesthesia, like administering too much or too little, or failing to monitor a patient properly, can be very dangerous. These mistakes might lead to severe harm or even death.
  • Birth Injuries: Problems during childbirth, like using delivery tools incorrectly or delays in performing necessary procedures, can cause harm to both the mother and baby. These issues can result in long-term health problems.
  • Failure to Obtain Informed Consent: Patients must be informed about the risks, benefits, and alternatives of a procedure. If a provider fails to give this information and the patient suffers harm, it’s considered malpractice.
  • Failure to Treat: If a doctor makes a correct diagnosis but does not provide or recommend the appropriate treatment, the patient’s condition might worsen. This can happen if there is a lack of follow-up or an inadequate treatment plan.
  • Infections and Sepsis: Infections can result from poor hygiene practices, improper sterilization, or a failure to address infections promptly. Severe infections like sepsis can be a serious outcome of negligent care.
  • Medication Errors: Mistakes in prescribing medication, like giving the wrong drug or dosage, or failing to consider harmful interactions with other medications, can have serious health consequences.
  • Misdiagnosis or Delayed Diagnosis: If a healthcare provider incorrectly diagnoses a condition or delays diagnosis, it can lead to incorrect or delayed treatment, which may worsen the patient’s condition.
  • Surgical Errors: Mistakes during surgery, like operating on the wrong part of the body or leaving instruments inside, can have serious, often life-threatening consequences.

If you suspect that you or a loved one may have experienced medical malpractice, consulting with a lawyer can help you explore your options and seek appropriate compensation.

Medical Malpractice in the United States: Key Stats

Here are some important stats about medical malpractice in the United States:

  • Annual Lawsuits: Around 20,000 medical malpractice lawsuits are filed each year. 
  • Average Payouts: Each claim averages about $310,000, with total payouts since 2009 hitting $38.5 billion. 
  • Deaths from Errors: Medical errors cause over 250,000 deaths annually, making them the third leading cause of death. 
  • Economic Cost: These errors cost the American economy about $20 billion each year. 
  • Physician Lawsuits: Nearly all doctors (99%) will face a malpractice lawsuit by age 65. Doctors with past claims are more likely to face new ones. 
  • Reported Cases: On average, about 12,000 malpractice cases were reported annually from 2009 to 2018, dropping to about 10,800 in 2022. 
  • State Statistics: New York had the most reports (16,688 from 2009 to 2018), followed by California and Florida. North Dakota had the fewest, with only 126 cases.

Legal Options for Medical Malpractice Victims

If you’ve been harmed due to medical malpractice, you have several ways to seek justice and compensation, including:

  • Administrative Complaints: File complaints with medical boards or regulatory agencies. They investigate and can impose penalties like fines or license suspensions. This holds providers accountable but doesn’t directly provide compensation.
  • Alternative Dispute Resolution (ADR): ADR is usually faster and less formal than a trial. Methods like mediation and arbitration can settle disputes outside of court. Mediation uses a neutral party to help both sides reach an agreement, while arbitration involves a binding decision from an arbitrator.
  • Class Action Lawsuits: If many people are affected by the same issue, a class action allows them to join and seek compensation. This is common for widespread problems like defective medical products.
  • Consulting with a Medical Malpractice Attorney: An experienced lawyer can help you understand your case, gather evidence, and represent you in negotiations or court.
  • Filing a Medical Malpractice Lawsuit: This involves taking legal action against a healthcare provider for breaching the standard of care. It starts with filing a complaint and includes phases like discovery and settlement negotiations. If no settlement is reached, the case goes to trial.
  • Seeking Compensation Through Settlement: Settlements involve negotiating with the healthcare provider or their insurer to reach an agreement without going to trial. This can be quicker and less stressful, providing a guaranteed outcome.

Each option has its pros and cons. Consult with a medical malpractice attorney to determine the best strategy for your case

Filing a Complaint with Medical Boards or Regulatory Agencies

If you think you’ve experienced medical malpractice or poor care, filing a complaint with medical boards or regulatory agencies is a crucial step. Here’s a simple guide to help you through the process:

  • Identify the Right Agency: Each state has its own medical board or agency overseeing healthcare providers. Find the correct one for your complaint, whether it’s against a doctor, nurse, dentist, or another healthcare professional.

Gather Information:

  • Medical Records: Get copies of your medical records related to the incident. 
  • Documentation: Collect bills, correspondence with the provider, and witness statements. 
  • Incident Details: Write a clear account of what happened, including dates, locations, and names involved.

Complete the Complaint Form: Most boards have a complaint form requiring:

  • Personal Information: Your name and contact details. 
  • Provider Details: The provider’s name, address, and practice type. 
  • Complaint Description: Specific allegations of negligence or misconduct.
  • Submit the Complaint: Submit the completed form to the medical board or agency, either online, by mail, or fax. Keep a copy for your records.
  • Follow-Up: After submitting, you should get an acknowledgment. Follow up if you don’t hear back within a reasonable time. Agencies have specific timelines for investigations.

Investigation Process: The agency will review your complaint, which may involve:

  • Reviewing medical records. 
  • Interviewing you and the healthcare provider. 
  • Consulting medical experts to check if the standard of care was met.

Investigation Outcome: The agency may:

  • Dismiss the complaint if no wrongdoing is found. 
  • Issue a warning or reprimand the provider. 
  • Take disciplinary action, like suspending or revoking the provider’s license.


Consider Additional Legal Action: Filing a complaint doesn’t stop you from pursuing a medical malpractice lawsuit. Consult a medical malpractice attorney to explore your legal options.

Filing a complaint is a structured process that helps report concerns about healthcare providers. Gather all relevant documentation, follow the agency’s procedures, and understand the possible outcomes.

The Legal Process in a Medical Malpractice Lawsuit

If you’re considering a medical malpractice lawsuit, understanding the legal process can help set your expectations. Here’s what typically happens:

  • Consultation: Start with a consultation with a medical malpractice attorney Philadelphia PA. Discuss your medical history, the treatment you received, and the harm you suffered. The lawyer will evaluate if you have a strong case.
  • Investigation: If the medical malpractice attorney Philadelphia PA takes your case, they will gather evidence like medical records and treatment notes. They’ll also consult medical experts to determine if the care you received was below standard and caused your injury.
  • Filing a Claim: Once there’s enough evidence, your medical malpractice lawyer Philadelphia will file a formal claim against the healthcare provider or institution. This document outlines your case details, the alleged negligence, and the damages you seek, officially starting the legal process.
  • Negotiation: Many cases are settled out of court. Your medical malpractice attorney Philadelphia PA will negotiate with the provider’s legal team or insurance company to reach a fair settlement that covers your medical expenses, lost wages, pain and suffering, and other damages.
  • Trial: If a settlement isn’t reached, your case goes to trial. Both sides present evidence and arguments to a judge or jury. Your medical malpractice lawyer Philadelphia will use expert testimony, medical records, and other evidence to prove malpractice and your injury. The judge or jury will then decide on the case and any compensation you’re entitled to.

Understanding these steps can help you prepare for the legal process and work effectively with your medical negligence attorney Philadelphia to seek justice and compensation.

Who Can You File a Claim Against?

If you’ve experienced medical malpractice, it’s important to know who to hold accountable. Here’s a simplified look at the potential parties involved:

  • Healthcare Providers: Doctors, nurses, surgeons, and specialists can be liable if their actions or omissions fall below the standard of care and cause harm. This includes errors in diagnosis, treatment, or follow-up care.
  • Medical Facilities: Hospitals, clinics, and other medical facilities can be liable, especially if the harm is due to systemic issues like inadequate staffing or improper training. You need to show that the facility’s failures contributed to the malpractice.
  • Contracted Medical Professionals: Independent contractors working in hospitals or clinics can also be held liable. Claims against them involve proving their negligence directly caused harm.
  • Government Entities: If malpractice occurs in a government-run facility, like a veterans’ hospital, you might file a claim against the government entity. These claims can be complex due to specific procedural requirements and deadlines.
  • Nursing Homes and Long-Term Care Facilities: These institutions can be liable for inadequate care or neglect. You need to show that their actions or omissions harmed the patient.
  • Medical Device Manufacturers: If a defective medical device caused harm, the manufacturer can be held liable. You must prove the device was defectively designed, manufactured, or labeled.
  • Pharmaceutical Companies: If a defective or improperly labeled medication caused harm, you might hold the pharmaceutical company liable. You need to prove the drug’s defects directly caused injury.
  • Healthcare Institutions: Medical groups, clinics, and practices that employ multiple providers can also be held liable, especially if systemic failures contributed to the malpractice.

Identifying the right party to file a claim against is crucial. Consulting with a medical malpractice attorney can help you determine the appropriate defendants and build a strong case.

Causes of Action in Medical Malpractice Lawsuits

When pursuing a medical malpractice lawsuit, it’s important to understand the specific legal grounds, or causes of action, for your claim. Here are the primary causes:

  • Breach of Confidentiality: This occurs when a healthcare provider shares a patient’s private medical information without consent. To prove this, you must show that the disclosure was unauthorized and caused harm, like emotional distress or damage to your reputation.
  • Failure to Obtain Informed Consent: This happens when a provider doesn’t properly inform a patient about the risks, benefits, and alternatives of a treatment. You need to demonstrate that you weren’t given enough information to make an informed decision, and if you had been, you would have declined the procedure, avoiding harm.
  • Fraudulent Misrepresentation: This involves a provider intentionally misleading a patient about their condition or treatment. To succeed, you must prove that the provider made a false statement, knew it was false, you relied on it, and this caused you harm.
  • Medical Battery: This is when a medical procedure is performed without the patient’s consent. You must show that the provider acted without your authorization and that this caused harm.
  • Medical Product Liability: If a defective medical product, like a faulty implant or medication, caused harm, you can pursue a product liability claim. You need to prove the product was defectively designed, manufactured, or labeled, and this defect caused your injury.
  • Negligence: This is the most common cause of action. It occurs when a provider fails to meet the expected standard of care, resulting in harm. You must show there was a doctor-patient relationship, the provider failed to meet the standard of care, this failure directly caused harm, and you suffered damages as a result.
  • Respondeat Superior: This legal doctrine holds employers liable for the negligent acts of their employees that occur within the scope of their employment. You must demonstrate that the negligent act happened while the employee was performing job-related duties.
  • Vicarious Liability: Like respondeat superior, this holds an employer or medical facility responsible for the negligent actions of their employees during their job duties.
  • Wrongful Death: If malpractice leads to a patient’s death, a wrongful death claim can be filed. You must prove that the provider’s negligence caused the death and resulted in financial and emotional harm to surviving family members.

Understanding these causes of action helps in building a strong case. Consulting with a medical malpractice attorney Philadelphia PA can guide you through the process and help you seek the justice and compensation you deserve.

Legal Basis for Medical Malpractice Claims

You need to show these four key elements to prove a medical malpractice claim:

  • Duty of Care: First, establish that the healthcare provider had a duty to care for you. This is typically proven by showing that a doctor-patient relationship existed. Meaning the provider was responsible for your medical treatment.
  • Breach of Duty: Next, you must prove that the provider breached this duty. A breach happens when the provider fails to meet the accepted standard of care—like making a misdiagnosis, performing a procedure incorrectly, or failing to inform you of risks.
  • Causation: Show that this breach directly caused your harm. It’s not enough to prove negligence; you must link the provider’s actions to your injury. This often involves expert testimony to show that the harm wouldn’t have happened without the provider’s mistake.
  • Damages: Finally, prove that you suffered damages because of the breach. This can include economic damages like medical bills and lost wages, as well as non-economic damages like pain and suffering. Provide evidence that these damages are directly related to the provider’s negligence.

To win a malpractice claim, you must support these elements with strong evidence and expert testimony, showing that the provider’s negligence directly caused your harm and resulted in specific damages.

How to Determine if You Have a Valid Claim

If you think you might have a case of medical malpractice, follow these steps to find out if your claim is valid:

  • Review Your Medical Records: Start by getting and examining your medical records. These documents detail your treatments, diagnoses, and interactions with healthcare providers. Look for any inconsistencies, errors, or missing information that could suggest poor care. Pay attention to anything unusual or not matching your experience.
  • Consult a Medical Expert: Next, talk to a medical expert. They’ll review your records and treatment to see if your care met accepted standards. Their assessment will help determine if there were any significant deviations from standard medical practices.
  • Contact a Medical Malpractice Lawyer: Reach out to a medical malpractice lawyer. They will review your case, gather evidence, and consult with medical experts. A lawyer can help assess the strength of your claim, estimate potential damages, and guide you through the legal process. They’ll also ensure you meet deadlines and comply with legal requirements.

By reviewing your records, consulting an expert, and talking to a lawyer, you can better understand if you have a valid claim and take steps toward seeking justice and compensation.

What Evidence Do You Need for Medical Negligence?

To prove medical negligence, you need specific evidence showing the healthcare provider’s failure to meet the expected standard of care. Here’s what you need:

  • Medical Records: Detailed documentation of your medical history, treatments, medications, and interactions with healthcare providers.
  • Expert Testimony: Statements from medical experts who can confirm that the care you received was below accepted medical standards and caused your injury.
  • Proof of Doctor-Patient Relationship: Documentation showing you were under the care of the healthcare provider in question.
  • Evidence of Breach of Duty: Details showing how the healthcare provider deviated from the standard of care, like misdiagnosis, improper treatment, or surgical errors.
  • Causation Evidence: Proof that the provider’s negligence directly caused your injury, linking the substandard care to the harm you suffered.
  • Damages Documentation: Records of your physical, emotional, and financial damages, including medical bills, lost wages, and evidence of pain and suffering.

Potential Compensation and Damages

  • If you win a medical malpractice case, you might be awarded various types of damages to compensate for your losses. Here’s a breakdown:

    Economic Damages: These cover financial losses directly from the malpractice, including:

    • Lost Income: Compensation for wages you lost and future earnings if the injury affects your long-term ability to work. 
    • Medical Expenses: Costs for past and future treatments, such as hospital bills, surgeries, rehab, and medications. 
    • Other Out-of-Pocket Expenses: Expenses like transportation to medical appointments or home care related to the injury.

     

    Non-Economic Damages: These address the more personal and subjective impacts of the injury:

    • Disability and Disfigurement: Compensation for long-term physical or cognitive disabilities and any scarring or disfigurement affecting your quality of life. 
    • Loss of Consortium: Damages for the loss of companionship, affection, and support to your spouse or family members. 
    • Pain and Suffering: Compensation for the physical pain and emotional distress caused by the malpractice.


    Punitive Damages: These are rare and awarded when the healthcare provider’s actions were extremely reckless. They aim to punish the provider and prevent similar behavior in the future, rather than directly compensating you. The amount and availability of punitive damages depend on local laws and are subject to strict criteria.

How Long Do You Have to File a Medical Malpractice Suit in PA?

In Pennsylvania, you typically have two years from the date you suffered the injury or discovered it to file a medical malpractice lawsuit. It’s crucial to take action quickly to make sure you meet this deadline.

How Much Can You Sue for Medical Malpractice in Pennsylvania?

In Pennsylvania, how much you can sue for in a medical malpractice case varies. You can claim economic damages for things like medical bills and lost wages, which cover your actual financial losses. Non-economic damages for pain and suffering don’t have a set limit and depend on your situation. In some cases of severe negligence, punitive damages might also be awarded. The final amount will be based on the details of your case and how the injury has affected your life.

Role of Medical Malpractice Attorneys

Medical malpractice lawyers Philadelphia PA are vital for handling a case. Here’s how they assist:

  • Guidance: They help you understand and navigate the complex process of a medical malpractice claim, explaining your rights and options while making sure your needs are met.
  • Investigation: Your medical malpractice attorney Philadelphia PA gathers and reviews evidence like medical records and witness statements and consults with experts to assess if the care you received was below standard.
  • Legal Representation: They handle all legal aspects of your case, including filing your claim, managing paperwork, negotiating with insurance companies, and representing you in court if needed.

Medical malpractice lawyers Philadelphia help you achieve justice and get the compensation you deserve.

Getting Started with Ethen Ostroff Law

If you’ve faced medical malpractice, getting help quickly is crucial. Contact Ethen Ostroff Law for a free consultation with an experienced medical malpractice attorney in Philadelphia, PA. Our team is here to support you and guide you through each step of the process, from investigating your case to representing you in court if necessary. Reach out now to get started on seeking justice and compensation.

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While in law school, he distinguished himself as Executive Editor of JURIS Magazine, received the prestigious CALI Excellence for the Future Award, and completed five hands-on internships that laid a strong foundation for his legal career.


Nicholas began his post-graduate career clerking for the Honorable Linda Rovder Fleming in the Cambria County Court of Common Pleas. From there, he quickly found his calling in workers’ compensation, personal injury, and Social Security disability law—areas where he could directly impact people’s lives in moments of crisis. He’s helped clients navigate complex legal claims, including securing a settlement exceeding $300,000.

Nicholas brings clear communication, genuine empathy, and an unrelenting drive to achieve the best outcomes for his clients. Whether he’s navigating a complex workers’ comp claim or pushing for a major settlement, he brings focus, dedication, and deep legal knowledge to every case.

He’s also a proud member of Pennsylvania Advocates for Justice and remains active in various professional legal organizations. Nicholas is licensed to practice law in Pennsylvania.

When he’s not fighting for the injured, Nicholas is enjoying time with his family, kicking a soccer ball around, hitting the golf course, or cheering on Pittsburgh’s local teams.

Joe Ring heads the workers’ compensation department at Ethen Ostroff Law, where he takes pride in fighting for injured workers.

Joe is a Philadelphia native and maintains deep roots in the area.  As the grandson of a Philadelphia Firefighter, son of a Philadelphia public school teacher, and veteran of the United State Marine Corps, he was taught to value service, dedication, and hard work.   He applies these values to every case and takes great satisfaction in representing hard-working clients with those same traits.

After obtaining his bachelor’s degree in history from St. Vincent College in Western Pennsylvania, he graduated from Villanova Law School in 2012 and, since then, has litigated hundreds of workers’ compensation hearings and trial depositions on behalf of both employers and injured workers.  During this time, Mr. Ring has written articles and presented Continuing Legal Education courses on developments in Pennsylvania Workers’ Compensation Law.  He is active in local professional organizations, and, in 2022, he served a Co-chairperson of the Philadelphia Bar Associations Workers’ Compensation Section.

Since coming to EOL in 2024, he has dedicated his practice entirely to helping injured workers navigate the system and obtain their rightful benefits.

Joe is licensed to practice in Pennsylvania.

Brandon Zanan heads the personal injury claim department with Ethen Ostroff Law.

Brandon’s education in both law and medicine assist him in expertly representing badly injured victims. Brandon has a Master’s Degree in Forensic Medicine from the Philadelphia College of Osteopathic Medicine, with a concentration in anatomy and pathology. With this knowledge,  Brandon is skilled at analyzing medical records and understanding injuries that are common in personal injury claims. He uses this expertise in conjunction with listening carefully to each client’s needs, in order to fiercely advocate for clients and tell their stories when they would not otherwise have a voice.

Brandon’s background includes a variety of experience and skills in various areas of civil practice. He is the author and editor of numerous books for the George T. Bisel Publishing Company, including “Pennsylvania Damages” and the “Pennsylvania Vehicle Code Annotated,” two texts that are frequently relied on by lawyers and judges across Pennsylvania as authoritative resources on personal injury law.

Brandon is a member of the Pennsylvania and Montgomery Bar Associations. He is also a member of Pennsylvania Association for Justice, and has served as an executive board member of the Montgomery American Inn of Court.

He is admitted to practice in the Commonwealth of Pennsylvania, the United States District Courts for the Eastern District of Pennsylvania and Middle District of Pennsylvania, the State of New Jersey, the United States District Court for the District of New Jersey, and in the Commonwealth of Virginia. Brandon has represented many clients in motor vehicle, premises liability, animal bite, and products liability cases across Pennsylvania and New Jersey and has obtained outstanding results with millions of dollars recovered for his clients.

He has been named a Pennsylvania Rising Star from 2021 onward. The “Super Lawyers-Rising Star®”, list recognizes no more than 2.5 percent of attorneys in each state

Brandon currently lives in Malvern with his wife Rachel and their son Max.

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The Site contains links to third-party websites for the convenience of our users. EO does not endorse any of these third-party sites and does not imply any association between EO and those sites. EO does not control these third-party websites and cannot represent that their policies and practices will be consistent with these Terms of Use. If you use links to access and use such websites, you do so at your own risk. EO is not responsible for the contents or availability of any linked sites. These links are provided only as a convenience to the recipient. These Terms only apply to the Site and do not apply to any linked sites. We encourage you to read and understand the terms of use of any linked sites that you visit. Links do not imply that we sponsor, endorse, are affiliated with or associated with, or are legally authorized to use any trademark, trade name, service mark, design, logo, symbol, or other copyrighted materials displayed on or accessible through any linked site.

EO Clients

Only individuals who have entered into a mutually signed retainer agreement with EO are EO clients (“EO Clients”).

Legal and Ethical Requirements

EO has tried to comply with all legal and ethical requirements in compiling the Site. We welcome comments about our compliance with the applicable rules and will update the Site as warranted, upon learning of any new or different requirements.

Ethen Ostroff Law reserves the right to refer or sell leads that come through any of Ethen Ostroff Law’s marketing.

Ethen Ostroff Law also may sell leads on certain campaigns generated in association with third party marketing companies.

Governing Laws in Case of Dispute; Jurisdiction

These Terms of Use shall be governed by and construed in accordance with the laws of the State of Pennsylvania, USA, without regard to any choice of law principles. Any and all disputes arising hereunder shall be governed as set forth in the Arbitration section below.

Submissions

You are solely responsible for any information, content, or material you transmit to or through the Site (“Submissions”). You understand that Submissions are considered non-confidential and non-proprietary. Furthermore, you grant EO an unrestricted, irrevocable, perpetual, transferable, sublicensable, worldwide, royalty-free license to use, copy, reproduce, display, publish, publicly perform, transmit, and distribute any Submission, without compensation or accounting to you or anyone else. You represent and warrant that: (a) you have the right to submit the Submission to EO and grant the licenses as described above; (b) EO will not need to obtain licenses from any third party or pay royalties to any third party for its use of the Submission; (c) the Submission does not infringe any third party’s rights, including intellectual property rights and privacy rights; and (d) the Submission complies with these Terms of Use and all applicable laws and regulations.

EO takes no responsibility and assumes no liability for any Submission.

Arbitration

Any and all claims by you arising out of or related to the Site or your use thereof may be resolved only through a binding arbitration proceeding to be conducted under the auspices of the Commercial Arbitration Rules of the American Arbitration Association in Montgomery County, Pennsylvania. Both your agreement to arbitrate all controversies, disputes and claims, and the results and awards rendered through the arbitration, will be final and binding on you and may be specifically enforced by legal proceedings. Arbitration will be the sole means of resolving such controversies, disputes and claims, and you waive your rights to resolve such controversies, disputes and claims by court proceedings or any other means. You agree that judgment may be entered on the award in any court of competent jurisdiction and, therefore, any award rendered shall be binding. The arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a representative or class proceeding. You understand that by agreeing to arbitration as a mechanism to resolve all controversies, disputes and claims between us, you are waiving certain rights, including the right to bring an action in court, the right to a jury trial, the right to broad discovery, and the right to an appeal. You understand that in the context of arbitration, a case is decided by an arbitrator (one or more), not by a judge or a jury.

International Use

The Site is controlled, operated, and administered by EO from offices within the United States of America and is only intended for use therein. We make no representation regarding use of the Site outside of the United States.

Other Terms

If, for any reason, our Terms of Use, Privacy Policy, or any portion thereof to be unenforceable, such provision shall be enforced to the maximum extent permissible so as to give the intended effect thereof, and the remainder of these Terms of Use and Privacy Policy shall continue in full force and effect. EO’s failure to act with respect to a breach by you or others does not waive our right to act with respect to that breach or subsequent or similar breaches. No consent or waiver by EO hereof will be deemed effective unless in writing. These Terms of Use, together with our Privacy Policy, as each is currently posted, constitute the entire agreement between EO and you with respect to your use of the Site and supersede all previous written or oral agreements relating to the subject matter hereof, that this agreement shall not supersede, restrict, or replace any agreements governing the attorney-client relationship between EO and EO Clients.

EO may, in its sole discretion and without prior notice, block and/or terminate your access to the Site and if we determine that you have violated these Terms of Use or other terms or agreements or that may be associated therewith or if you use the Site in a way that we deem, in our sole discretion, to be an unacceptable use.

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