What Leads to Nursing Home Negligence and How Families Can Hold Facilities Accountable

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Placing a loved one in a nursing home is scary. You hope they’ll be safe and treated with care. You trust someone else to look after them. Sometimes that trust is broken. Nursing home negligence happens when staff are overworked or not trained properly. The home cuts corners. Meals get missed. Medicines are skipped. Care plans are ignored. These things can cause falls, infections, bedsores, or worse.

Families usually notice first. Maybe your loved one is quieter or weaker. Maybe you see bruises or injuries that don’t make sense. Those small changes matter. Write them down. Ask questions. Don’t ignore what you see.

Knowing what can go wrong helps families take action. A nursing home neglect lawyer at EOL.Law can help make sure your loved one gets proper care and is treated with respect.

nursing home negligence

What Is a Nursing Home?

A nursing home is a place for people who need extra help to get through the day. It’s a community where residents receive medical care, personal support, and a watchful eye to keep them safe and well. The nurses and caregivers are there 24/7 to help with meals, medication, bathing, and other daily routines. For many families, it’s a place they turn to when they want to make sure their loved one is cared for in ways they simply can’t manage at home.

What Are the Legal Standards for Nursing Home Care?

Nursing homes have rules to keep residents safe and cared for. These rules come from federal and state law.

  • Staff must keep clear, up-to-date records about each resident’s health. 
  • There should be enough nurses and caregivers to give proper care every day. 
  • Homes must follow these rules to receive Medicare or Medicaid money. 
  • Residents should have clean skin, clothes, and bedding. They should get help with bathing and grooming. 
  • Each resident should have a plan that shows what care they need and how staff will help. 
  • Residents must get the medicines they need on time. 
  • Homes should help residents stay as healthy as possible, physically and mentally. 
  • Residents should be safe from neglect or mistreatment. 
  • Residents have the right to pick their activities, daily schedule, and care options. 
  • Residents should be able to speak freely, take part in activities, make decisions about their care, and raise concerns without fear. They should always be treated with respect and privacy.

What Is Nursing Home Neglect?

Nursing home neglect is a form of elder abuse. It happens when a resident doesn’t get the care or attention they need. Most of the time, it’s not on purpose. It can happen because of mistakes, poor training, or not enough staff. Even when it’s unintentional, it can still cause serious harm to a loved one.

How Common Is Nursing Home Negligence in the US?

Nursing home negligence still happens a lot across the country. Recent data from 2025-2026 shows it is a serious problem.

  • In 2023, nursing homes got 94,499 health citations. About 8% were for abuse, neglect, or exploitation. Fines totaled $153 million. 
  • 95% of residents said they saw or experienced neglect. 12% of staff admitted it happened, and over 66% reported some form of neglect or abuse. 
  • 43% of major falls needing hospitalization were not reported. For-profit and larger homes had more problems. 
  • 17% of residents had chronic dehydration. 20% had malnutrition (up to 66% in the worst homes). 20,000–40,000 dementia patients wandered off each year. 
  • There were 397,562 deficiencies, with 5.6% at the highest harm level. Fines totaled $566 million. Many states face inspection backlogs and staff shortages over 20%.

What Causes Nursing Home Neglect?

Neglect happens when residents don’t get the care they need. Usually, it comes from problems with staff, training, or how the home is run.

  • Some homes don’t have enough nurses or caregivers. When staff are stretched too thin, residents get less attention, and important needs can be missed. 
  • Staff who are not well-trained may make mistakes with medicine, moving residents, or providing daily care. 
  • Some homes hire people who aren’t qualified or who shouldn’t be around vulnerable residents in the first place. 
  • If the leaders at a nursing home aren’t paying attention, problems can go unnoticed for a long time. 
  • Caregivers who are tired, overworked, or dealing with personal struggles may not give residents the attention they need. 
  • Some homes do not have enough supplies, equipment, or supervision to provide proper care. 
  • Homes trying to save money may cut corners, delaying care or skipping basic needs altogether.

What Are the Forms of Nursing Home Neglect?

Neglect happens in different ways. These forms show what to look for so you can protect your loved one.

  • Emotional neglect. When residents are ignored or left alone too much, it can lead to sadness, anxiety, or pulling away from others.
  • Medical neglect. This happens when staff don’t give medicine correctly, skip needed treatments, or fail to respond quickly in a medical emergency.
  • Personal hygiene neglect. Not helping someone bathe, brush their teeth, change clothes, or stay groomed can take away their dignity and comfort.
  • Physical neglect. Missing basic needs like food, water, or medical care can lead to bedsores, malnutrition, dehydration, or health problems that get worse instead of better.
  • Safety neglect. When staff overlook hazards or don’t help residents move around safely, it can lead to falls and other preventable accidents.
  • Social or recreational neglect. Without activities, exercise, or chances to connect with others, residents can feel lonely and isolated, which affects both their mental and physical health.

What Are the Common Signs of Nursing Home Neglect?

Sometimes the signs are small at first. You might notice something off in your loved one’s mood or appearance. Families often pick up on these changes first. Trusting that feeling can help keep them safe.

  • Bedsores from staying in one position too long. 
  • Bruises, cuts, or broken bones without a clear cause. 
  • Losing weight, always seeming thirsty, or not getting enough to eat. 
  • Getting sick often or watching health problems get worse. 
  • Dirty clothes, messy sheets, or strong smells in the room. 
  • Poor personal care, like messy hair or unchanged briefs. 
  • Rooms or hallways that just don’t feel safe or are cluttered. 
  • Pulling away from people, looking sad, scared, or more anxious than usual. 
  • Mood swings or snapping at family when they normally wouldn’t. 
  • Avoiding the conversation when you ask how things are going. 
  • Missed medications or treatments being skipped. 
  • Call lights left on too long or requests for help that go unanswered. 
  • Staff who seem rushed, tired, or not really tuned in. 
  • Not enough food or water, leaving them weak and worn down. 
  • Little to no help with eating, moving around, or the simple daily things.

What Is the Difference Between Nursing Home Neglect and Nursing Home Abuse?

It helps to understand the difference. Both can hurt someone you love, but they happen in different ways.

Nursing home abuse is when someone purposely harms a resident. Nursing home neglect is when a resident doesn’t get the care they need. Neglect usually happens because of mistakes, poor training, or not enough staff. The harm may not be intentional, but it is real. Both can cause serious injury or even death.

Intent

  • Abuse is deliberate. Someone meant to cause harm. 
  • Neglect happens when staff fail to act, not because they want to hurt anyone.

Examples of abuse

  • Hitting, yelling, stealing, sexual assault, or threatening a resident.

Examples of neglect

  • Leaving someone in soiled bedding. 
  • Letting bedsores go untreated. 
  • Not giving enough food or water. 
  • Skipping baths or clean clothes.

Legal consequences

  • Abuse is often a criminal matter. 
  • Neglect is usually a civil matter. The facility can be held responsible for failing to provide promised care.

Impact

  • Both can cause serious harm.

Residents may suffer injuries, infections, or emotional distress like fear, sadness, or feeling alone.

What Should You Do if a Loved One Is Neglected in a Nursing Home?

Finding out someone you love isn’t being cared for properly is heartbreaking. Neglect is never okay. Acting quickly can protect them and hold the facility responsible. Here’s what to do.

  • Make sure they’re safe first. If your loved one is in danger or has serious injuries, call 911 right away. Nothing else matters more than their safety.
  • Report what happened. Tell the nursing home administrator. Put it in writing, so there’s a record. Then contact your state’s long-term care ombudsman, the Department of Health, or Adult Protective Services. These are people who can step in and help.
  • Get them to a doctor. Get your loved one a medical care as soon as you can. Keep track of everything, including treatments, diagnoses, and follow-up visits. It helps them heal and creates a record you may need later.
  • Write down the details. It might feel like a lot but try to write things down. Dates, times, staff names, and what you saw. Take photos of injuries or unsafe conditions. Little details can make a big difference.
  • Talk to your loved one. Find a quiet moment to check in privately. Ask how they’re doing and listen. Let them know you believe them and you’re there to help.
  • Call a lawyer. A nursing home neglect lawyer can explain your options. They’ll help you understand what’s possible and guide you through next steps if you decide to seek justice or compensation. 
  • Think about moving them. If the home isn’t safe, start looking for a better place. Your loved one deserves to be somewhere they’re treated with care and respect.

How to Report Nursing Home Abuse or Neglect

If you believe someone you love is being neglected or abused, there are people and places that can help.

  • Talk to a lawyer. A nursing home abuse lawyer or a nursing home neglect lawyer can explain your rights and help you understand what to do next.
  • Call Adult Protective Services (APS). If your loved one is 65 or older or has a disability, APS can investigate. You can report confidentially by phone or online.
  • Reach out to law enforcement. If it’s an emergency or your loved one is in immediate danger, call 911.
  • Speak with the nursing home administrator. Let them know what’s happening. Sometimes they can fix the problem internally.
  • Contact your state’s regulatory agency. This is the office that oversees nursing homes. You can usually file a complaint online or by phone.

If you’re in Pennsylvania:

  • Pennsylvania Department of Health: You can file a complaint by phone, online, or by email at [email protected]. 
  • Ombudsman Program: To report abuse or neglect, call 717-783-8975 or 1-800-490-8505. They’re there to listen and help.

What Information Should You Include When Reporting Nursing Home Abuse or Neglect?

When you make a report, clear details help authorities act quickly. Include:

  • Nursing home’s name and address. 
  • Resident’s name. 
  • Date and time of neglect. 
  • Detailed description of neglect and injuries. 
  • Names of involved staff. 
  • Witness names and contacts. 
  • Any evidence, like photos or records. 
  • Your contact information: name, phone, and email.

What Is a Nursing Home Negligence Lawsuit?

A nursing home negligence lawsuit is a legal case families can file when a loved one gets hurt because the facility didn’t provide the care they should have. This often happens when there aren’t enough staff, workers aren’t trained well, or management drops the ball. The goal is to hold the nursing home responsible and seek compensation for medical bills, pain and suffering, and other harm caused.

What Are the Legal Grounds for Filing a Nursing Home Neglect Lawsuit?

Families can take legal action when a nursing home fails to care for a resident. Common reasons include:

  • Breach of contract. The facility doesn’t provide the care promised in the resident’s agreement. 
  • Intentional harm. A staff member purposely hurts a resident, like through physical abuse, sexual abuse, or stealing money. 
  • Medical mistakes. Errors by healthcare staff, such as giving the wrong medication or missing a serious diagnosis, cause harm. 
  • Negligence. The home doesn’t provide enough staff, proper training, or resources, leading to injury or illness. 
  • Violation of resident rights. Ignoring a resident’s rights, including protection from abuse or neglect.

The exact reason depends on what happened in each case.

Who Can File a Nursing Home Negligence Lawsuit?

Here are the parties who can sue for nursing home neglect:

  • The victim of neglect, if he or she is still alive. 
  • The estate of the victim can file a wrongful death lawsuit against the nursing home if the neglect victim has died due to neglect. 
  • Family members on behalf of the victim if the victim cannot file a lawsuit. 
  • Close friends, if there are no family members.

Who Can Be Sued for Negligence in Nursing Homes?

These are the people and groups that can be held responsible:

  • Staff members who caused the harm or didn’t do their job. 
  • The nursing home for failing to provide proper care. 
  • Outside contractors, like security companies, if their neglect caused harm.

How Do You File a Nursing Home Abuse or Neglect Lawsuit?

If your loved one is being neglected or abused, here’s what to do:

  • Collect proof. Take photos, save medical records, and write down what happened and who was involved. 
  • Report it. Tell the nursing home and contact state agencies like Adult Protective Services. 
  • Talk to a lawyer. A nursing home neglect lawyer can check your case and help you gather evidence. 
  • Send a notice. Some states require a letter to the nursing home before filing. It can also lead to a settlement. 
  • File the case. Your nursing home abuse lawyer files the lawsuit, the nursing home responds, and both sides share information. 
  • Resolve the case. Many cases settle before trial. If it goes to court, experts explain the harm, and the court may award compensation.

How Long Do You Have to File a Nursing Home Neglect Lawsuit?

Each state sets a time limit for filing, usually 1 to 6 years from when the injury happened or was noticed.

  • Personal injury claims, like bedsores or falls: 2–3 years. 
  • Wrongful death claims: 1–2 years. 
  • In Pennsylvania, you have 2 years from the injury or from when it should have been noticed.

The clock starts when harm is visible, even if it was hidden at first. Time can sometimes pause for dementia, hidden neglect, or late injuries.

Talk to a nursing home neglect lawyer quickly to make sure you don’t miss the deadline.

What Are Recoverable Damages in Nursing Home Negligence Lawsuits?

  • Medical bills, past and future (hospital stays, wound care, therapy) 
  • Rehab costs 
  • Lost wages for residents or family caregivers 
  • Future care needs (therapy, home modifications) 
  • Pain and suffering 
  • Emotional distress 
  • Loss of quality of life 
  • Loss of companionship in wrongful death cases 
  • Punitive damages to punish serious or intentional wrongdoing and prevent future neglect 
  • Wrongful death damages (funeral costs, lost financial support, emotional losses for family)

What Is the Average Settlement in a Nursing Home Negligence Case?

Most nursing home negligence cases, like a fall or a bedsore, usually settle for $250,000 to $400,000. If someone gets seriously hurt or dies because of neglect, the payout can go over $1 million. How much you can get depends on the injury, the state, and the nursing home. Recent cases show most settlements end up around $300,000 to $400,000.

Why You Need a Nursing Home Neglect Lawyer

A nursing home neglect lawyer helps families when a loved one isn’t getting proper care. These cases can be complicated, and nursing homes usually have lawyers working to protect themselves.

Nursing home attorneys can:

  • Stand up to the nursing home and insurance companies 
  • Make sure your loved one’s story is heard 
  • Hold the facility responsible for neglect or abuse 
  • Look into patterns that show the home puts profit over care 
  • Make sure records and staff actions are checked 
  • Gather evidence to prove negligence 
  • Help get compensation for medical bills, pain, and other losses

Having a lawyer gives you support and peace of mind while protecting your loved one’s rights.

What Sets EOL.Law Apart

Nursing home negligence can hurt the people you love the most. Families need to notice the warning signs and act quickly if they think a loved one isn’t being cared for properly. The law can help hold the nursing home responsible and get compensation for any harm.

At EOL.Law, we understand how overwhelming this can feel. Our nursing home neglect lawyers and nursing home abuse lawyers are here to guide you every step of the way. We fight to make sure negligent nursing homes are held accountable, and your loved one’s story is heard.

Call EOL.Law today to find out how we can help you protect your family and get fair compensation.

Frequently Asked Questions

Nursing home negligence is when staff or the facility doesn’t give proper care and someone gets hurt. This could be bedsores, missed medications, falls, or not getting meals and help with hygiene. It’s about care that falls short. Nursing home attorneys can help families get compensation for injuries or suffering.

To prove nursing home negligence, you need four things: duty, breach, causation, and damages. Duty means the nursing home had to care for the resident. Breach is when they fail to do that, like skipping safety checks or medicine. Causation and damages show that failure caused real harm, which a nursing home abuse lawyer can help prove.

Proving neglect means showing duty, breach, causation, and damages with evidence. Collect medical records, photos, and notes about injuries or bad care. Witness statements from family or staff help show what happened. A nursing home neglect lawyer can also check inspection reports, staffing logs, or videos for proof.

Suing for nursing home negligence can be tricky because it takes solid proof and patience. Cases can take a year or more, and facilities often fight claims strongly. Many cases settle, but going to trial is more complicated and stressful. Nursing home abuse lawyers guide families through the process, gather the evidence, and push for a fair outcome.

His career began in public service as a Surveillance Officer in Maricopa County, where he gained firsthand experience in high-stakes decision-making and developed a deep sense of discipline and accountability. He later served as Chief Operating Officer of a fast-growing law firm, driving efficiency, revenue growth, and team development. Today, Ryan focuses on helping law firms reach their full potential by aligning people, processes, and long-term vision. A strategic thinker and empowering leader, Ryan is passionate about developing others and guiding organizations through meaningful, lasting growth.

Passionate about securing legal rights, Joseph actively participates in pro bono work through various organizations, including Christian Legal Aid of Pittsburgh and the ABA Military Pro Bono Project. Licensed to practice in Pennsylvania and the U.S. District Court for the Western District of Pennsylvania, he is a member of the Allegheny County and Pennsylvania Bar Associations. Outside of work, Joseph enjoys sports, reading, and creative writing, and has been involved in rowing and curling. He resides in Mt. Lebanon, Pennsylvania, with his parents.

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While in law school, he distinguished himself as Executive Editor of JURIS Magazine, received the prestigious CALI Excellence for the Future Award, and completed five hands-on internships that laid a strong foundation for his legal career.


Nicholas began his post-graduate career clerking for the Honorable Linda Rovder Fleming in the Cambria County Court of Common Pleas. From there, he quickly found his calling in workers’ compensation, personal injury, and Social Security disability law—areas where he could directly impact people’s lives in moments of crisis. He’s helped clients navigate complex legal claims, including securing a settlement exceeding $300,000.

Nicholas brings clear communication, genuine empathy, and an unrelenting drive to achieve the best outcomes for his clients. Whether he’s navigating a complex workers’ comp claim or pushing for a major settlement, he brings focus, dedication, and deep legal knowledge to every case.

He’s also a proud member of Pennsylvania Advocates for Justice and remains active in various professional legal organizations. Nicholas is licensed to practice law in Pennsylvania.

When he’s not fighting for the injured, Nicholas is enjoying time with his family, kicking a soccer ball around, hitting the golf course, or cheering on Pittsburgh’s local teams.

Joe Ring heads the workers’ compensation department at Ethen Ostroff Law, where he takes pride in fighting for injured workers.

Joe is a Philadelphia native and maintains deep roots in the area.  As the grandson of a Philadelphia Firefighter, son of a Philadelphia public school teacher, and veteran of the United State Marine Corps, he was taught to value service, dedication, and hard work.   He applies these values to every case and takes great satisfaction in representing hard-working clients with those same traits.

After obtaining his bachelor’s degree in history from St. Vincent College in Western Pennsylvania, he graduated from Villanova Law School in 2012 and, since then, has litigated hundreds of workers’ compensation hearings and trial depositions on behalf of both employers and injured workers.  During this time, Mr. Ring has written articles and presented Continuing Legal Education courses on developments in Pennsylvania Workers’ Compensation Law.  He is active in local professional organizations, and, in 2022, he served a Co-chairperson of the Philadelphia Bar Associations Workers’ Compensation Section.

Since coming to EOL in 2024, he has dedicated his practice entirely to helping injured workers navigate the system and obtain their rightful benefits.

Joe is licensed to practice in Pennsylvania.

Brandon Zanan heads the personal injury claim department with Ethen Ostroff Law.

Brandon’s education in both law and medicine assist him in expertly representing badly injured victims. Brandon has a Master’s Degree in Forensic Medicine from the Philadelphia College of Osteopathic Medicine, with a concentration in anatomy and pathology. With this knowledge,  Brandon is skilled at analyzing medical records and understanding injuries that are common in personal injury claims. He uses this expertise in conjunction with listening carefully to each client’s needs, in order to fiercely advocate for clients and tell their stories when they would not otherwise have a voice.

Brandon’s background includes a variety of experience and skills in various areas of civil practice. He is the author and editor of numerous books for the George T. Bisel Publishing Company, including “Pennsylvania Damages” and the “Pennsylvania Vehicle Code Annotated,” two texts that are frequently relied on by lawyers and judges across Pennsylvania as authoritative resources on personal injury law.

Brandon is a member of the Pennsylvania and Montgomery Bar Associations. He is also a member of Pennsylvania Association for Justice, and has served as an executive board member of the Montgomery American Inn of Court.

He is admitted to practice in the Commonwealth of Pennsylvania, the United States District Courts for the Eastern District of Pennsylvania and Middle District of Pennsylvania, the State of New Jersey, the United States District Court for the District of New Jersey, and in the Commonwealth of Virginia. Brandon has represented many clients in motor vehicle, premises liability, animal bite, and products liability cases across Pennsylvania and New Jersey and has obtained outstanding results with millions of dollars recovered for his clients.

He has been named a Pennsylvania Rising Star from 2021 onward. The “Super Lawyers-Rising Star®”, list recognizes no more than 2.5 percent of attorneys in each state

Brandon currently lives in Malvern with his wife Rachel and their son Max.

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EO may periodically change, remove, or add the material on the Site without notice. This material may contain technical or typographical errors. EO DOES NOT GUARANTEE ITS ACCURACY, COMPLETENESS OR SUITABILITY. EO assumes no liability or responsibility for any errors or omissions in the contents of the Site. Your use of the Site is at your own risk. Under no circumstances shall EO or any other party involved in the creation, production, or delivery of the Site be liable to you or any other person for any indirect, special, incidental, or consequential damages of any kind arising from your access to, or use of, the Site. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW IN NO EVENT SHALL EO BE LIABLE FOR ANY SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES RELATING TO THIS MATERIAL, FOR ANY USE OF THIS WEBSITE, OR FOR ANY OTHER LINKED WEBSITE.

Third-party Web Sites

The Site contains links to third-party websites for the convenience of our users. EO does not endorse any of these third-party sites and does not imply any association between EO and those sites. EO does not control these third-party websites and cannot represent that their policies and practices will be consistent with these Terms of Use. If you use links to access and use such websites, you do so at your own risk. EO is not responsible for the contents or availability of any linked sites. These links are provided only as a convenience to the recipient. These Terms only apply to the Site and do not apply to any linked sites. We encourage you to read and understand the terms of use of any linked sites that you visit. Links do not imply that we sponsor, endorse, are affiliated with or associated with, or are legally authorized to use any trademark, trade name, service mark, design, logo, symbol, or other copyrighted materials displayed on or accessible through any linked site.

EO Clients

Only individuals who have entered into a mutually signed retainer agreement with EO are EO clients (“EO Clients”).

Legal and Ethical Requirements

EO has tried to comply with all legal and ethical requirements in compiling the Site. We welcome comments about our compliance with the applicable rules and will update the Site as warranted, upon learning of any new or different requirements.

Ethen Ostroff Law reserves the right to refer or sell leads that come through any of Ethen Ostroff Law’s marketing.

Ethen Ostroff Law also may sell leads on certain campaigns generated in association with third party marketing companies.

Governing Laws in Case of Dispute; Jurisdiction

These Terms of Use shall be governed by and construed in accordance with the laws of the State of Pennsylvania, USA, without regard to any choice of law principles. Any and all disputes arising hereunder shall be governed as set forth in the Arbitration section below.

Submissions

You are solely responsible for any information, content, or material you transmit to or through the Site (“Submissions”). You understand that Submissions are considered non-confidential and non-proprietary. Furthermore, you grant EO an unrestricted, irrevocable, perpetual, transferable, sublicensable, worldwide, royalty-free license to use, copy, reproduce, display, publish, publicly perform, transmit, and distribute any Submission, without compensation or accounting to you or anyone else. You represent and warrant that: (a) you have the right to submit the Submission to EO and grant the licenses as described above; (b) EO will not need to obtain licenses from any third party or pay royalties to any third party for its use of the Submission; (c) the Submission does not infringe any third party’s rights, including intellectual property rights and privacy rights; and (d) the Submission complies with these Terms of Use and all applicable laws and regulations.

EO takes no responsibility and assumes no liability for any Submission.

Arbitration

Any and all claims by you arising out of or related to the Site or your use thereof may be resolved only through a binding arbitration proceeding to be conducted under the auspices of the Commercial Arbitration Rules of the American Arbitration Association in Montgomery County, Pennsylvania. Both your agreement to arbitrate all controversies, disputes and claims, and the results and awards rendered through the arbitration, will be final and binding on you and may be specifically enforced by legal proceedings. Arbitration will be the sole means of resolving such controversies, disputes and claims, and you waive your rights to resolve such controversies, disputes and claims by court proceedings or any other means. You agree that judgment may be entered on the award in any court of competent jurisdiction and, therefore, any award rendered shall be binding. The arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a representative or class proceeding. You understand that by agreeing to arbitration as a mechanism to resolve all controversies, disputes and claims between us, you are waiving certain rights, including the right to bring an action in court, the right to a jury trial, the right to broad discovery, and the right to an appeal. You understand that in the context of arbitration, a case is decided by an arbitrator (one or more), not by a judge or a jury.

International Use

The Site is controlled, operated, and administered by EO from offices within the United States of America and is only intended for use therein. We make no representation regarding use of the Site outside of the United States.

Other Terms

If, for any reason, our Terms of Use, Privacy Policy, or any portion thereof to be unenforceable, such provision shall be enforced to the maximum extent permissible so as to give the intended effect thereof, and the remainder of these Terms of Use and Privacy Policy shall continue in full force and effect. EO’s failure to act with respect to a breach by you or others does not waive our right to act with respect to that breach or subsequent or similar breaches. No consent or waiver by EO hereof will be deemed effective unless in writing. These Terms of Use, together with our Privacy Policy, as each is currently posted, constitute the entire agreement between EO and you with respect to your use of the Site and supersede all previous written or oral agreements relating to the subject matter hereof, that this agreement shall not supersede, restrict, or replace any agreements governing the attorney-client relationship between EO and EO Clients.

EO may, in its sole discretion and without prior notice, block and/or terminate your access to the Site and if we determine that you have violated these Terms of Use or other terms or agreements or that may be associated therewith or if you use the Site in a way that we deem, in our sole discretion, to be an unacceptable use.