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Wrong Tooth Extraction Claim

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When it comes to dental procedures, trust is paramount. Patients rely on the expertise and precision of their dentists to ensure their oral health remains intact. However, there are unfortunate instances where a dentist might pull the wrong tooth, leading to a cascade of issues for the patient. At Ethen Ostroff Law, we understand how difficult it can be to navigate the complex terrain of wrong tooth extraction claim. In this comprehensive guide, we examine the reasons behind such errors, the potential damages patients may suffer, the legal recourse available, and how our firm can provide the support needed to ensure victims receive the justice and compensation they deserve.

How often does wrong tooth extraction occur?

Wrong Tooth Extraction Claim

Wrong tooth extraction, a preventable medical error during dental procedures, is unfortunately common. Termed a “never event,” its prevalence stands at 21.1%. Exhaustion, inadequate referral, and miscommunication are the top reasons. Such errors, though avoidable, may result in additional complications and prolonged distress.

What are the most common causes of wrong tooth extraction?

The occurrence of a dentist extracting the wrong tooth may sound unthinkable, but it can happen due to several reasons. Recognizing these factors is crucial when considering dental malpractice and in preventing such distressing errors. Here are the primary causes:

  • Equipment and technology failures: Reliance on outdated equipment or insufficient use of advanced dental technology can compromise procedure precision, especially when relying solely on visual inspection. 
  • Fatigue and burnout: Extended work hours and demanding schedules contribute to dentist fatigue and burnout, increasing the likelihood of procedural lapses. 
  • Inadequate patient examination: Rushed examinations or incomplete pre-operative assessments can lead to wrong tooth extractions, especially without a thorough understanding of the patient’s oral health. 
  • Inadequate referral: Lack of sufficient information from a referring dental professional or failure to review referral details carefully can result in extracting the wrong tooth. 
  • Lack of communication: Effective communication between dental professionals is crucial. Failure to convey essential information about the patient’s case may lead to confusion and incorrect extractions. 
  • Miscommunication and record-keeping issues: Juggling multiple patients can cause miscommunication, inadequate record-keeping, or misinterpretation of charts, resulting in confusion about the targeted tooth. 
  • Time constraints: Busy dental practices and time pressures can lead to hurried decision-making, elevating the risk of mistakes during procedures. 
  • Other causes include:
  • Cognitive failure 
  • Multiple carious teeth 
  • Partially erupted teeth resembling third molars 
  • Grossly decayed teeth beyond restoration.  

How can wrong tooth extraction be prevented?

Wrong tooth extraction is a common yet avoidable challenge demanding a compassionate approach in dental practices. Here is how we can prevent such occurrences:

  • Advanced technology: Invest in and utilize advanced dental technology for enhanced precision, reducing the likelihood of errors during procedures. 
  • Educational programs: Develop educational programs emphasizing proper protocols, confirmed communication with referring dental professionals, informed consent, universal protocols, and meticulous documentation. 
  • Document procedures: Document each procedure in the patient’s chart, specifying the extracted tooth, the reason for extraction, and any complications. This documentation helps prevent future errors and serves as evidence in potential malpractice claims. 
  • Improved communication: Enhance communication by confirming details with referring dental professionals, ensuring a clear understanding of the patient’s history and extraction reasons. Clear communication protocols among dental staff further align everyone on patient information and treatment plans. 
  • Thorough examination: Conduct meticulous examinations, utilizing diagnostic tools like X-rays to accurately identify the tooth requiring extraction. This approach ensures precision and minimizes the risk of wrong tooth extractions. 
  • Universal protocol implementation: Implement the universal protocol, including preoperative verification, marking the procedure site, and a time-out before the procedure to confirm patient identity, the procedure, and the site. 

What are the consequences of wrong tooth extraction for the patient?

Wrong tooth extraction can profoundly impact patients, leading to:

  • Additional financial strain: Patients face added costs for corrective procedures, consultations, and medications, heightening financial burdens. 
  • Aesthetic concerns: Facial changes from a missing tooth can trigger aesthetic worries, impacting self-esteem and confidence. 
  • Complicated corrective procedures: Addressing the mistake often involves complex dental procedures, intensifying both financial and physical burdens. 
  • Financial and productivity loss: Extended recovery and additional dental work can lead to income loss and reduced productivity for the patient. 
  • Increased health risks: Improper extraction elevates infection and complication risks, worsening the patient’s health issues. 
  • Oral function impairment: Patients may experience challenges in chewing, speaking, and maintaining oral hygiene, affecting overall oral function. 
  • Persistent pain and discomfort: Extracting a healthy tooth causes unnecessary pain and discomfort, lingering throughout the recovery period. 
  • Psychological toll: Wrong tooth extraction’s psychological impact may induce anxiety, depression, and a reduced quality of life.

What are the possible complications of wrong tooth extraction?

Wrong tooth extraction can bring about various complications and challenges for the patient. Here are potential complications to be aware of:

  • Additional dental work: Rectifying the mistake may necessitate additional procedures like dental implants or bridges, leading to increased time, expenses, and discomfort for the patient. 
  • Cosmetic concerns: Extracting a visible tooth can impact the patient’s appearance, affecting their smile and self-confidence. 
  • Emotional and psychological effects: Wrong tooth extraction may trigger emotions like anger, frustration, or betrayal. Patients might experience anxiety or fear regarding future dental procedures. 
  • Functional issues: Losing the wrong tooth can disrupt the patient’s bite, causing difficulties in chewing, speaking, and maintaining oral hygiene. Some extractions may even result in a fractured jaw. 
  • Increased health risks: Improper extraction elevates infection and complication risks, worsening the patient’s health issues. 
  • Infections: Wrong tooth extraction may lead to infections, particularly if the extraction site is not adequately cleaned and treated. 
  • Jaw fracture (rare): In rare cases, extracting the wrong tooth can lead to a jaw fracture, posing an additional complication. 
  • Nerve damage: Extracting the wrong tooth can result in nerve damage, causing numbness, tingling, or pain in the face, mouth, or jaw. 
  • Pain and discomfort: The patient may experience pain and discomfort at the site of the incorrect tooth extraction, adding distress if the original problem tooth remains untreated. 
  • Sinus perforation: In some cases, extracting the wrong tooth can lead to sinus cavity perforation, resulting in sinus infections and other complications. 

What are the treatment options for wrong tooth extraction?

In the event of a wrong tooth extraction, additional treatment may be necessary to address the error. Here are some treatment options:

  • Antibiotics: If infection arises at the extraction site, antibiotics may be prescribed to effectively treat the infection and promote healing. 
  • Dental implants or bridges: For irreversibly extracted teeth, dental implants or bridges may be recommended to replace the missing tooth, restoring the patient’s bite, and preventing future dental issues. 
  • Pain management: To alleviate any discomfort or pain resulting from the wrong tooth extraction, the patient may be provided with pain medication for effective pain management. 
  • Restoration of extracted tooth: In cases where the wrong tooth was extracted, dental professionals may explore options such as fillings or crowns to restore the tooth. This not only prevents further damage to surrounding teeth but also restores the patient’s bite. 
  • Root canal treatment: If the wrong tooth underwent partial root canal treatment, the dentist may need to complete the procedure on the correct tooth. This ensures prevention of infection and additional damage to the tooth, fostering comprehensive oral health. 

What should you do if your dentist removed the wrong tooth?

If your dentist removed wrong tooth, follow these compassionate steps:

  • Contact your dentist: Reach out immediately if you experience pain or discomfort post-extraction. Your dentist can assess the situation and provide necessary treatment. 
  • Seek a second opinion: If uncertain about the treatment, seek another dentist’s opinion for an unbiased evaluation. 
  • Get prompt medical treatment: In case of injuries from the extraction, seek medical attention, whether minor or requiring surgery. 
  • Document the incident: Ensure the incident is documented in your dental records to prevent future errors and serve as evidence if needed. 
  • Record and preserve injury details: Keep all medical records and notify the dentist’s office about your injury. Document with video or pictures if possible and note witness details. 
  • Retain expense receipts: Save receipts for incurred expenses, covering medical bills, medications, travel, parking fees, and more. 
  • Consult a dental malpractice attorney: If you suspect malpractice, contact a dental malpractice attorney for a case evaluation and assistance in seeking compensation. 
  • Consider additional treatment: Depending on the extent of the injury, additional treatment like tooth restoration, a root canal, dental implants, or bridges may be needed. This could also include antibiotics or pain management for a comprehensive recovery.

What should be a dentist's response to wrong tooth extraction?

If a wrong tooth is extracted, dentists should respond with:

  • Apology and acknowledgment: Dentists promptly apologize, acknowledge the mistake, and openly discuss corrective measures. 
  • Tailored corrective procedures: Dentists carry out personalized procedures to fix errors and restore the patient’s oral health. 
  • Ongoing monitoring and follow-up: Regular follow-up appointments ensure continuous care, allowing dentists to monitor recovery and promptly address any emerging concerns

What are the legal options for patients who experience wrong tooth extraction?

If you have experienced a wrong tooth extraction, there are legal avenues to seek compensation for any resulting injuries or damages. Consider these options:

  • Dental malpractice claim: You may file a wrong tooth extraction claim against the responsible dentist or oral surgeon if the wrong tooth extraction resulted from dental malpractice. To establish a wrong tooth extraction claim, it must be shown that they failed to meet the standard of care, causing harm. 
  • Arbitration: Some wrong tooth extraction claims can be resolved through arbitration, where a neutral arbitrator hears both sides and makes a ruling. 
  • Settlement: The responsible dentist may offer a settlement to compensate for injuries or damages resulting from the wrong tooth extraction. 
  • Legal representation: Considering legal action? Seek guidance from a qualified dental malpractice attorney. They can assess your case and assist in pursuing compensation for any injuries or damages stemming from the extraction error.

What is dental malpractice?

Dental malpractice, or dental negligence, is when a dentist or other dental professional’s actions cause harm to a patient due to negligence. This can happen if there is a failure to diagnose a condition, improper treatment, or a lapse in obtaining informed consent from the patient.

What are the common types of dental malpractice?

Dental malpractice comes in various forms and understanding them is crucial. Some common types include:

  • Failure to diagnose or delayed diagnosis 
  • Inadequate treatment of infections 
  • Improper use of dental anesthesia 
  • Issues with dental prosthetic devices 
  • Lack of oral cancer screening 
  • Subpar installation of crowns or braces 
  • Surgery mistakes on the wrong tooth or site

Each of these situations reflects potential lapses in dental care that may cause harm, emphasizing the need for understanding when addressing dental malpractice concerns.

What are the damages available from an unnecessary surgery lawsuit?

Damages vary from one case to another. In an unnecessary surgery medical malpractice claim, victims are entitled to these forms of unnecessary surgery compensation: 

  • Emotional distress 
  • Lost wages 
  • Medical expenses for treatment of injuries related to unnecessary surgery  
  • Pain and suffering 
  • Punitive damages in cases of extreme negligence to deter future misconduct 
  • Wrongful death in the event the patient dies from unnecessary surgery 
 

What is a dental malpractice lawsuit over wrong tooth extraction?

A dental malpractice lawsuit over a wrong tooth extraction is a legal step taken by a patient who has suffered injuries or damages due to a dentist or oral surgeon extracting the wrong tooth. This legal action aims to hold the dental professional accountable for their negligence and seeks compensation for any resulting harm. To build a case, the patient must show that the dentist failed to meet the standard of care, leading to injury. Demonstrating dental malpractice involves proving the dentist had a duty of proper care, breached this duty, and that breach caused harm to the patient. Approach to this sensitive situation is crucial, understanding the patient’s need for empathy and support.

What is the process for filing a dental malpractice lawsuit over a wrong tooth extraction?

Embarking on a dental malpractice lawsuit for a wrong tooth extraction involves a caring and meticulous process:

  • Consultation with an attorney: Begin by consulting with a dental malpractice attorney. This initial step allows the attorney to assess the case’s merits and offer guidance. 
  • Review of medical records: The attorney thoroughly reviews the patient’s medical records, dental history, and relevant documentation to build a robust case. 
  • Expert evaluation: Engage expert witnesses, particularly dental professionals, to provide testimony supporting the malpractice claim and reinforcing its validity. 
  • Notification and negotiation: Before formal legal action, the attorney may send a notification of intent to the dentist or their insurance company. This opens a window for negotiation and a potential settlement. 
  • Filing the lawsuit: If negotiations prove unfruitful, the attorney initiates the formal legal process by filing the lawsuit. 
  • Discovery: Both parties engage in discovery, exchanging pertinent information and evidence crucial to the case. 
  • Mediation or trial: Depending on the circumstances, the case may proceed to mediation or trial. Successful mediation may lead to a settlement, while a trial allows for a court decision. Approach this process with empathy, understanding the patient’s need for support throughout the journey.

How do you establish the wrong tooth extraction claim?

Dental malpractice hinges on the breach of the duty of care owed by a dentist to their patient. To build a wrong tooth extraction claim, focus on these four essential elements that shape the foundation of dental malpractice:

  • Duty of care: Dentists are ethically and legally bound to provide a standard of care comparable to that of a reasonable, competent peer in similar circumstances. 
  • Breach of duty: A breach occurs when a dentist falls short of meeting this standard, leading to an error like extracting the wrong tooth. 
  • Damages: The patient must have experienced harm—be it physical, emotional, or financial—directly resulting from the dentist’s actions. 
  • Causation: Establishing a clear link between the breach of duty and the resulting harm is vital for a successful malpractice claim.

What do you have to prove in a wrong tooth extraction lawsuit against a dentist?

In pursuing a lawsuit against a dentist for extracting the wrong tooth, focus on proving these three essential elements:

  • Dentist negligence: Demonstrate that the dentist was negligent in their treatment, failing to provide the standard care expected in similar circumstances. 
  • Causation of injuries: Establish a clear link between the dentist’s negligence and the injuries you suffered. 
  • Damages: Show that you experienced damages—physical, emotional, or otherwise—as a direct result of the injuries caused by the dentist’s negligence.

In a wrong tooth extraction claim, the key question revolves around the dentist’s negligence. You must illustrate that the care provided deviated from the expected standard, leading to your injuries. Once proven, connecting the negligence to your injuries, and demonstrating associated damages becomes more straightforward. Evidence, such as medical records, expert testimony, receipts, and photographs, plays a crucial role in supporting your case.

What are the potential defenses that a dentist can use in a wrong tooth extraction case?

In a lawsuit over a wrong tooth extraction, dentists may employ various defenses to counter the claim, considering the complexity of each situation:

  • Patient consent: If the patient provided informed consent for the extraction, the dentist might argue they were authorized, even if the wrong tooth was extracted. 
  • Patient’s medical history: A dentist may assert that, given a complicated medical history, they made a reasonable decision based on available information. 
  • Patient’s negligence: If the patient did not follow instructions or withheld crucial medical details, the dentist might argue the patient’s negligence played a role in the mistake. 
  • Dentist’s standard of care: Demonstrating adherence to the standard of care for the procedure, the dentist may argue they were not negligent in the extraction.

For personalized advice tailored to your situation, consult with Ethen Ostroff Law‘s dental malpractice attorneys. They can evaluate your case, considering potential defenses that the dentist may use.

What are the damages that can be recovered for dental malpractice?

Patients succeeding in dental malpractice cases may receive various forms of damages, each addressing specific aspects:

  • Compensatory damages: Aimed at reimbursement, compensatory damages cover tangible losses such as medical expenses, lost income, and additional costs arising from the malpractice. 
  • Non-economic damages: Designed to compensate for intangible losses, non-economic damages address elements like pain and suffering, emotional distress, and a diminished quality of life. 
  • Punitive Damages: In cases of extreme negligence or intentional misconduct, punitive damages may be awarded to punish the defendant and discourage similar behavior in the future.
 

What are the consequences of wrong tooth extraction for the dentist?

Dentists involved in wrong tooth extractions may encounter legal repercussions, encompassing:

  • Dental malpractice claims: Patients may pursue dental malpractice claims, seeking accountability for the error. 
  • Disciplinary action: State dental boards may take disciplinary measures in response to the mistake. 
  • Loss of reputation: The dentist may experience a loss of reputation within the professional community.

How much is the compensation for a wrong tooth extraction?

The amount of wrong tooth extraction compensation in the United States is contingent upon the severity of the injury or damage, covering additional treatment costs and addressing pain and suffering. Estimated compensation guidelines for considerable damage range from $1,000 to $30,000, reflecting general damages. However, the actual compensation considers the unique pain and suffering experienced by the patient, requiring assessment by an independent dental expert as part of the claims process.

What is the wrong tooth extraction settlement amount in the United States?

Navigating the wrong tooth extraction settlement amount in the US involves considering the severity of the injury. Settlements range from $20,000 to $200,000 in dental malpractice cases, with occasional cases reaching $1 million or more. The average settlement is around $65,000, but individual circumstances may warrant higher amounts. These figures are estimates for general damages, and the patient’s pain and suffering play a significant role in determining wrong tooth extraction compensation. If you’ve experienced complications from a dental extraction, connecting with one of the seasoned dental malpractice attorneys at Ethen Ostroff Law promptly is crucial. They can assess your case empathetically and guide you on potential settlement amounts tailored to your situation.

What is the statute of limitations for filing a wrong tooth extraction lawsuit?

The statute of limitations for filing a lawsuit against a dentist for wrong tooth extraction varies by state. Typically tied to the date of the incident or when the patient becomes aware of the injury, this period can start from the day of the procedure, given the apparent nature of a wrong tooth extraction. Swift action is key, and consulting with a qualified dental malpractice attorney at Ethen Ostroff Law promptly is vital. They can assess your case, helping you grasp the specific statute of limitations applicable in your state.

How Ethen Ostroff Law Can Help

In the aftermath of a wrong tooth extraction, Ethen Ostroff Law stands as your dedicated ally, offering:

  • Compassionate approach: We recognize the emotional impact of a wrong tooth extraction, providing empathetic support to help clients focus on recovery. 
  • Dedicated legal support: Offering personalized guidance, we ensure clients are informed, empowered, and confident at every step of the legal process. 
  • Expertise in dental malpractice: With extensive experience, our legal team navigates the complexities of dental malpractice, building compelling cases for our clients. 
  • Resourceful investigations: Thorough investigations form the foundation of our approach, utilizing resources to gather evidence and consult with experts. 
  • Skilled negotiation and litigation: Whether through negotiation or litigation, we vigorously advocate for our clients, aiming for the best possible outcome.

Facing the distressing aftermath of a wrong tooth extraction requires understanding legal intricacies. Ethen Ostroff Law stands ready to assist, prioritizing your oral health and overall well-being. What are you waiting for? Contact Ethen Ostroff Law now at 610-510-8883 ( by calling this number, you consent to receive SMS updates from Ethen Ostroff Law) or Submit Form to get free consultation. We are here to guide you through the complexities, offering expertise, support, and unwavering advocacy for a favorable resolution.

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While in law school, he distinguished himself as Executive Editor of JURIS Magazine, received the prestigious CALI Excellence for the Future Award, and completed five hands-on internships that laid a strong foundation for his legal career.


Nicholas began his post-graduate career clerking for the Honorable Linda Rovder Fleming in the Cambria County Court of Common Pleas. From there, he quickly found his calling in workers’ compensation, personal injury, and Social Security disability law—areas where he could directly impact people’s lives in moments of crisis. He’s helped clients navigate complex legal claims, including securing a settlement exceeding $300,000.

Nicholas brings clear communication, genuine empathy, and an unrelenting drive to achieve the best outcomes for his clients. Whether he’s navigating a complex workers’ comp claim or pushing for a major settlement, he brings focus, dedication, and deep legal knowledge to every case.

He’s also a proud member of Pennsylvania Advocates for Justice and remains active in various professional legal organizations. Nicholas is licensed to practice law in Pennsylvania.

When he’s not fighting for the injured, Nicholas is enjoying time with his family, kicking a soccer ball around, hitting the golf course, or cheering on Pittsburgh’s local teams.

Joe Ring heads the workers’ compensation department at Ethen Ostroff Law, where he takes pride in fighting for injured workers.

Joe is a Philadelphia native and maintains deep roots in the area.  As the grandson of a Philadelphia Firefighter, son of a Philadelphia public school teacher, and veteran of the United State Marine Corps, he was taught to value service, dedication, and hard work.   He applies these values to every case and takes great satisfaction in representing hard-working clients with those same traits.

After obtaining his bachelor’s degree in history from St. Vincent College in Western Pennsylvania, he graduated from Villanova Law School in 2012 and, since then, has litigated hundreds of workers’ compensation hearings and trial depositions on behalf of both employers and injured workers.  During this time, Mr. Ring has written articles and presented Continuing Legal Education courses on developments in Pennsylvania Workers’ Compensation Law.  He is active in local professional organizations, and, in 2022, he served a Co-chairperson of the Philadelphia Bar Associations Workers’ Compensation Section.

Since coming to EOL in 2024, he has dedicated his practice entirely to helping injured workers navigate the system and obtain their rightful benefits.

Joe is licensed to practice in Pennsylvania.

Brandon Zanan heads the personal injury claim department with Ethen Ostroff Law.

Brandon’s education in both law and medicine assist him in expertly representing badly injured victims. Brandon has a Master’s Degree in Forensic Medicine from the Philadelphia College of Osteopathic Medicine, with a concentration in anatomy and pathology. With this knowledge,  Brandon is skilled at analyzing medical records and understanding injuries that are common in personal injury claims. He uses this expertise in conjunction with listening carefully to each client’s needs, in order to fiercely advocate for clients and tell their stories when they would not otherwise have a voice.

Brandon’s background includes a variety of experience and skills in various areas of civil practice. He is the author and editor of numerous books for the George T. Bisel Publishing Company, including “Pennsylvania Damages” and the “Pennsylvania Vehicle Code Annotated,” two texts that are frequently relied on by lawyers and judges across Pennsylvania as authoritative resources on personal injury law.

Brandon is a member of the Pennsylvania and Montgomery Bar Associations. He is also a member of Pennsylvania Association for Justice, and has served as an executive board member of the Montgomery American Inn of Court.

He is admitted to practice in the Commonwealth of Pennsylvania, the United States District Courts for the Eastern District of Pennsylvania and Middle District of Pennsylvania, the State of New Jersey, the United States District Court for the District of New Jersey, and in the Commonwealth of Virginia. Brandon has represented many clients in motor vehicle, premises liability, animal bite, and products liability cases across Pennsylvania and New Jersey and has obtained outstanding results with millions of dollars recovered for his clients.

He has been named a Pennsylvania Rising Star from 2021 onward. The “Super Lawyers-Rising Star®”, list recognizes no more than 2.5 percent of attorneys in each state

Brandon currently lives in Malvern with his wife Rachel and their son Max.

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The Site contains links to third-party websites for the convenience of our users. EO does not endorse any of these third-party sites and does not imply any association between EO and those sites. EO does not control these third-party websites and cannot represent that their policies and practices will be consistent with these Terms of Use. If you use links to access and use such websites, you do so at your own risk. EO is not responsible for the contents or availability of any linked sites. These links are provided only as a convenience to the recipient. These Terms only apply to the Site and do not apply to any linked sites. We encourage you to read and understand the terms of use of any linked sites that you visit. Links do not imply that we sponsor, endorse, are affiliated with or associated with, or are legally authorized to use any trademark, trade name, service mark, design, logo, symbol, or other copyrighted materials displayed on or accessible through any linked site.

EO Clients

Only individuals who have entered into a mutually signed retainer agreement with EO are EO clients (“EO Clients”).

Legal and Ethical Requirements

EO has tried to comply with all legal and ethical requirements in compiling the Site. We welcome comments about our compliance with the applicable rules and will update the Site as warranted, upon learning of any new or different requirements.

Ethen Ostroff Law reserves the right to refer or sell leads that come through any of Ethen Ostroff Law’s marketing.

Ethen Ostroff Law also may sell leads on certain campaigns generated in association with third party marketing companies.

Governing Laws in Case of Dispute; Jurisdiction

These Terms of Use shall be governed by and construed in accordance with the laws of the State of Pennsylvania, USA, without regard to any choice of law principles. Any and all disputes arising hereunder shall be governed as set forth in the Arbitration section below.

Submissions

You are solely responsible for any information, content, or material you transmit to or through the Site (“Submissions”). You understand that Submissions are considered non-confidential and non-proprietary. Furthermore, you grant EO an unrestricted, irrevocable, perpetual, transferable, sublicensable, worldwide, royalty-free license to use, copy, reproduce, display, publish, publicly perform, transmit, and distribute any Submission, without compensation or accounting to you or anyone else. You represent and warrant that: (a) you have the right to submit the Submission to EO and grant the licenses as described above; (b) EO will not need to obtain licenses from any third party or pay royalties to any third party for its use of the Submission; (c) the Submission does not infringe any third party’s rights, including intellectual property rights and privacy rights; and (d) the Submission complies with these Terms of Use and all applicable laws and regulations.

EO takes no responsibility and assumes no liability for any Submission.

Arbitration

Any and all claims by you arising out of or related to the Site or your use thereof may be resolved only through a binding arbitration proceeding to be conducted under the auspices of the Commercial Arbitration Rules of the American Arbitration Association in Montgomery County, Pennsylvania. Both your agreement to arbitrate all controversies, disputes and claims, and the results and awards rendered through the arbitration, will be final and binding on you and may be specifically enforced by legal proceedings. Arbitration will be the sole means of resolving such controversies, disputes and claims, and you waive your rights to resolve such controversies, disputes and claims by court proceedings or any other means. You agree that judgment may be entered on the award in any court of competent jurisdiction and, therefore, any award rendered shall be binding. The arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a representative or class proceeding. You understand that by agreeing to arbitration as a mechanism to resolve all controversies, disputes and claims between us, you are waiving certain rights, including the right to bring an action in court, the right to a jury trial, the right to broad discovery, and the right to an appeal. You understand that in the context of arbitration, a case is decided by an arbitrator (one or more), not by a judge or a jury.

International Use

The Site is controlled, operated, and administered by EO from offices within the United States of America and is only intended for use therein. We make no representation regarding use of the Site outside of the United States.

Other Terms

If, for any reason, our Terms of Use, Privacy Policy, or any portion thereof to be unenforceable, such provision shall be enforced to the maximum extent permissible so as to give the intended effect thereof, and the remainder of these Terms of Use and Privacy Policy shall continue in full force and effect. EO’s failure to act with respect to a breach by you or others does not waive our right to act with respect to that breach or subsequent or similar breaches. No consent or waiver by EO hereof will be deemed effective unless in writing. These Terms of Use, together with our Privacy Policy, as each is currently posted, constitute the entire agreement between EO and you with respect to your use of the Site and supersede all previous written or oral agreements relating to the subject matter hereof, that this agreement shall not supersede, restrict, or replace any agreements governing the attorney-client relationship between EO and EO Clients.

EO may, in its sole discretion and without prior notice, block and/or terminate your access to the Site and if we determine that you have violated these Terms of Use or other terms or agreements or that may be associated therewith or if you use the Site in a way that we deem, in our sole discretion, to be an unacceptable use.

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